About Allstar Pro Services
Reviews for Allstar Pro Services
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Allstar Pro Services has received positive feedback for their quick, professional, and knowledgeable service. Customers have praised the company for their honest and reasonable pricing, particularly when faced with plumbing challenges. One customer noted that a technician diagnosed a wet carpet issue without charging for unnecessary work, demonstrating the company's integrity. Reviews highlight timely responses, with technicians often arriving within an hour of a call, as seen when a customer’s tankless water heater issue was resolved in just ten minutes. The team is recognized for their expertise, as they successfully installed hot water heaters and tackled drain problems, ensuring work was done right the first time. Customers appreciate the clear communication and options provided by the technicians, making it easy to understand the necessary steps for repairs. With a focus on excellent customer service and efficiency, Allstar Pro Services is highly recommended for plumbing needs, with many customers planning to refer them to friends and family.
We have a wet spot on the carpet that returns after we dry it. The guy came and looked around, did some checking, and concluded that it wasn't a plumbing problem. He put a new valve on our toilet, but didn't charge us because he had to do it for diagnostic reasons. Because there was no plumbing work to be done, he didn't charge us anything, even after we offered to pay for his time and expertise.
Allstar Pro Services did an excellent job installing my new hot water heater. They were on time, professional, and extremely knowledgeable. They were most importantly QUICK. The installation was done right the first time, with no problems two weeks later. I’ll definitely be using Allstar Pro Services again and recommending them to friends and family!!!!
My tankless hot water heater was not working, I called at 8 am and had a response from Lance, the technician 15 minutes later on a Sunday morning. He was able to come out in around an hour and quickly isolated the issue and had it fixed within 10 minutes. He also took the time to explain what happened and what I should look for and do if it happened again. Highly recommend this company and Lance, very prompt, professional and proficient service!