About Ulta Beauty
Reviews for Ulta Beauty
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Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 6PM
Tips
offers same-day delivery bike parking
Ulta Beauty is a popular US beauty retailer that offers a wide range of products from over 500 brands, including high-end and exclusive lines. One customer shared their positive experience with the store's hair salon, praising their stylist for achieving their desired blonde hair color. The store is also known for its vast selection of makeup and skincare products, with another customer mentioning the variety of options available for men's grooming needs. However, some customers may find the store's extensive selection and prices overwhelming. One customer mentioned feeling overwhelmed by the numerous options and ended up purchasing a large number of items, causing tension with their spouse. Despite this, the store's knowledgeable staff was able to assist and provide guidance to the customer. Overall, Ulta Beauty offers a wide range of beauty products and services, with positive reviews for their salon and helpful staff. However, customers should be aware of the potential for high prices and the vast array of options that may cause sensory overload.
They don’t have a lot of options is the only Ulta in town but in general they are friendly and they ask you if you need help. They don’t have the wax through benefit cosmetics anymore.
I had a particularly great experience today at Ulta. I am a long time, consistent customer and I have never had anything negative to report. But today was exceptionally fantastic. It was relaxed, the store was clean, well stocked, they had some new products in, the associates were helpful when needed but not invasive, and there were some excellent sales. During checkout I had a question about some of the sales pricing and I found Jaelyn and her manager, Michelle to be helpful, kind, professional, and flexible. It was a great interaction and I walked happy. Thank you both again so much for your excellent customer service. My warmest regards, Jeny
I like the variety of products Ulta has, but the customer service needs some work. When I entered the store, three associates were at the counter (no customers), and usually an associate greets the customer. Didn't happen, but I figured they were in a meeting. I wandered around the store for 10 minutes, and there was no offer of assistance. I walked by three associates in the store who were chatting with each other (maybe they were in a meeting) and no one acknowledged or asked if I needed help. Another associate walked by me soon after, looking at her phone, and didn't look up. The only interaction I had with an associate was when I went to pay. When I was in the store,...read full review