Granite City Alaska is a locally owned and operated business known for its best selection and pricing of high-quality granite. Customers have praised the personalized service they receive, noting the helpfulness of the staff, especially a young woman in the front office who provides knowledgeable assistance. The company's on-site shop allows for quick turnarounds, and their advanced equipment ensures precision in fabrication and installation. Many clients appreciate the care and expertise shown by the installation team, who take the time to educate customers on maintaining their countertops. Despite some concerns about communication from the owner, most reviews highlight the quality of materials and workmanship, making Granite City Alaska a recommended choice for countertop renovations.
5 stars for quality of installation! 5 stars for the fabrication! 5 stars for treatment by Robbin on the sales team! 5 stars for the owner's willingness to negotiate based on using remnants! 5 stars for how quickly they could measure and install! This project went from an idea to fruition in about 2 weeks! 2 stars for the sales team's communication with the installers. They were supposed to break pieces up into small enough portions to place in my trash so I could save money on the removal, but they didnt know that because no one told them and I was at work during the installation so wasnt there to bring it up. 2 stars for treatment by another sales team representative… read full review
Aug 2024
5.0★★★★★
I had an amazing experience with Granite City! We just got our kitchen counters done and we cannot be happier. Jay was so knowledgeable and made the experience seamless and easy. Justin was great as well and the team that installed them were so professional and took great care in what they were doing. Thank you so much!!
Dec 2023
5.0★★★★★
A young woman in the front office helped us find the perfect piece for a master bath countertop renovation. Justin fabricated it perfectly; John and Luke installed it on time and with real care and concern, they spent considerable time informing us on its care for longevity etc. Additionally, John is an absolute master repairing and coloring a chip repair to a chip on our kitchen counter (caused by me, Doh!). Wife and I are extremely happy with the whole project.
