About Drain Masters
Drain Masters, a family-owned business, has been serving the Anchorage, Alaska community for 20 years, completing an average of 5,000 jobs annually. They take pride in providing necessary rooter and plumbing services to residential single-family homes and small multi-unit properties. Their technicians are known for being friendly, knowledgeable, and honest. They take the time to explain the issue, diagnose the problem quickly, and provide long-term solutions rather than quick fixes. Customers appreciate their expertise, helpfulness, and willingness to empower them to take care of some tasks themselves. The reviews highlight the company's responsiveness, with customers praising the technicians for arriving quickly, being professional, and providing clear explanations. Technicians like Shaun, Joe, Mark, and Joey are described as knowledgeable, efficient, and thorough in their work. Customers note their efforts to ensure problems are resolved and appreciate the tips provided for maintaining drains. Drain Masters is recognized for their excellent customer service, flexibility in scheduling, and reasonable pricing, making them a reliable and trustworthy choice for plumbing and rooter services.
Professional techs did exactly what I needed to known about a 1972 waste line. Told me to what do with this a sink hole that wasn't near the waste line with there camera equitment. Give them an A+.
He arrived when they said they would. He was courteous and professional. He explained what he was doing. In a way that I could understand. He helped schedule the next crew to water jet my frozen sewer pipe.
Thanks for your help.
Having sewer issues is not pleasant in so many different ways but dealing with Drain Masters was actually quite pleasant. I attempted to get our problem taken care of by contacting several companies. One companies call went to VM, another didn’t have availability for 4 days. Drain Masters came on the same day and immediately went to work on the problem. They were very informative and kept me in the loop throughout the 2 day process. Will HIGHLY recommend them and will continue to use in the future. Thank you Tony, John, Shaun and Drain Masters. 😊