About Drain Masters
Drain Masters, a family-owned business, has been serving the Anchorage, Alaska community for 20 years, completing an average of 5,000 jobs annually. They take pride in providing necessary rooter and plumbing services to residential single-family homes and small multi-unit properties. Their technicians are known for being friendly, knowledgeable, and honest. They take the time to explain the issue, diagnose the problem quickly, and provide long-term solutions rather than quick fixes. Customers appreciate their expertise, helpfulness, and willingness to empower them to take care of some tasks themselves. The reviews highlight the company's responsiveness, with customers praising the technicians for arriving quickly, being professional, and providing clear explanations. Technicians like Shaun, Joe, Mark, and Joey are described as knowledgeable, efficient, and thorough in their work. Customers note their efforts to ensure problems are resolved and appreciate the tips provided for maintaining drains. Drain Masters is recognized for their excellent customer service, flexibility in scheduling, and reasonable pricing, making them a reliable and trustworthy choice for plumbing and rooter services.
***Updated Review***
Another great experience with Drain Masters! Shaun did such an excellent job with the tub, bathroom sink and kitchen disposal. He was quick, very professional and knowledgeable and provided tips we’ll be using to keep our drains flowing! Thanks again for amazing service you’ve always provided our family!
Great experience with Drain Masters for two bathroom sinks and a toilet. They were flexible in scheduling a time for me and did a great job! Joe was our technician and he was very professional and knowledgeable. He gave some tips in keeping the sinks free from clogs and everything is back to great working order! Really appreciate how...read full review
Great working with all the staff. Mark and Joey were on sight and were awesome. Very respectful and communicated well. They did go the extra mile and provided excellent customer service.
Thank you!
My kitchen sink drain issues couldn't be cleared easily, so the big guns (Maddy) came and resolved the multiple clogs between the sink and the main drain. We discussed what could be done to prevent a recurrence of the problem, allowing to work within my budget. Drain Masters made an extra effort to fit me in to a crowded schedule to ensure we had access to all our plumbing facilities.