About Drain Masters
Drain Masters, a family-owned business, has been serving the Anchorage, Alaska community for 20 years, completing an average of 5,000 jobs annually. They take pride in providing necessary rooter and plumbing services to residential single-family homes and small multi-unit properties. Their technicians are known for being friendly, knowledgeable, and honest. They take the time to explain the issue, diagnose the problem quickly, and provide long-term solutions rather than quick fixes. Customers appreciate their expertise, helpfulness, and willingness to empower them to take care of some tasks themselves. The reviews highlight the company's responsiveness, with customers praising the technicians for arriving quickly, being professional, and providing clear explanations. Technicians like Shaun, Joe, Mark, and Joey are described as knowledgeable, efficient, and thorough in their work. Customers note their efforts to ensure problems are resolved and appreciate the tips provided for maintaining drains. Drain Masters is recognized for their excellent customer service, flexibility in scheduling, and reasonable pricing, making them a reliable and trustworthy choice for plumbing and rooter services.
Basement drain issue was taken care of in a timely manner. I appreciated his patience w my questions. Gentleman was in contact w me prior to arrival and arrived when he said he would. I will call them first next time.
We had no kitchen sink - the drain was clogged . Anthony came and explained what he was going to do and either Aor B outcomes very thoroughly
He completed this job in less than an hour to my delight ! He’s a definite asset to this company ! Thank you Anthony❤
Really good experience with Anthony. Knowledgeable individual. Assessed and resolved an issue that had to do with a physical clog in a shared line. In/out within a few hours after some testing. Represents the company well with his professionalism and care.