Denali Sewer & Drain Services

Dec 2013

We had our line backup on the weekend... the guy came out and snaked it... less then 72 hours later the problem came back... The second guy who came out was very gracious and apologetic, explaining what the first guy didn't do and what he should have done to resolve the issue in the first place... The fact that Denali Sewer & Drain did not try to double charge us, explained to us what the issue was, and how it should have been resolved in the first place, is the reason I gave them an Excellent rating. It's one thing for someone to make a mistake and not fix the problem... we all make mistakes... But it's refreshing to find a company that's willing to go out of their way...read full review

Dec 2013

My kids knocked the cap off my outside cleanout which allowed my main drain line to freeze shut. I originally called out another popular drain service; who after trying to snake the line told me that my main line had separated and or collapsed without running a drain camera into the line to verify the problem. That technician told me that they could have their backhoe over the next day to start digging up the line. I called Denali Sewer & Drain and they sent a technician over with a drain camera system that verified a freeze up problem. After a twenty minute steaming of the line; the system was back in service. (And the cleanout cap was properly reinstalled)