Service was above and beyond, and the staff was friendly and helpful. The only thing keeping this from 5 stars was the communication—| was promised a callback about the Exo Terra Panorama 90 but never heard back, although thankfully the store did have it in stock when I visited.
About MrPets
MrPets in St. Albert is a popular pet shop known for its friendly and knowledgeable staff. The store is praised for its excellent customer service, with staff who are always willing to go above and beyond to assist customers. The facility is convenient, allowing customers to wash their pets simultaneously. The blower works effectively, and the staff remain cheerful and helpful despite any potential messiness. Customers appreciate the good selection of pet foods and the proactive customer service. The store is also known for its competitive prices and a great selection of healthy-looking fish. Overall, MrPets in St. Albert is a highly recommended pet shop due to its attentive staff, convenient facilities, and varied offerings.
Reviews
Very knowledgeable and lots of variety for supplies and pets. Only complaint would be that sometimes the workers seem bored and not very happy to help, but I guess the fact that they know what they're doing and saying makes up for that.
My go-to store for my guinea pig supplies, as they have a purchase program for Oxbow. Buy 6 and get 1 free. This is the only location near my home, and they almost always have what I need; I very rarely need to go to a competitor to find/get supplies. My son also loves to visit the adoptable cats and view the fish. He loves that they have a coin machine to feed certain fish tanks. The staff also friendly and helpful.
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Hours
Location
580 Saint Albert Trail, St. Albert, AB T8N 6M9
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