About LensCrafters
LensCrafters at 261055 Crossiron Blvd offers high-quality eye care and a wide selection of designer brands, including Ray-Ban and Oakley. The store accepts most vision insurance plans. Customers praise the knowledgeable and passionate staff who provide excellent service. They highlight the staff's willingness to help find the perfect frames, from budget-friendly options to designer styles. Customers also appreciate the staff's ability to adjust glasses, even those that had previously been deemed unfixable. The store offers a 30-day guarantee, and customers can exchange their glasses without any hassle. The staff, particularly the optician Jackie, is described as incredibly helpful, knowledgeable, and attentive. They take the time to explain lens options and provide thorough information, ensuring customers can make well-informed decisions. The staff's recommendations on frames are tailored to each customer's needs, and their exceptional customer service is highly recommended.
Great kind friendly service from Anneke
I came in for a warranty replacement and Mosca was very helpful
We had a wonderful experience with Jacquie while selecting glasses for my son. She patiently explained the pros and cons of each model, helping us make the best choice without any pressure. What truly stood out was her dedication — even though it was closing time, she extended her time to make sure we were fully satisfied.
Her professionalism, knowledge, and genuine customer care made the entire experience smooth and pleasant. Truly appreciate her outstanding customer service! 👏