About The Body Shop
Reviews for The Body Shop
Write a reviewHours
Monday: 10AM - 8PM
Tuesday: 10AM - 4PM
Wednesday: ClosedThursday: 9AM - 9PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 5PM
The Body Shop is a global beauty brand founded in 1976 in Brighton, England, by Dame Anita Roddick. As a certified B Corp, the company seeks to make a positive difference in the world by offering high-quality, naturally inspired skincare, body care, hair care, and makeup products that are ethically and sustainably produced. The Body Shop operates around 3,000 retail locations in more than 70 countries and is part of Natura &Co, a global cosmetics group committed to generating positive economic, social, and environmental impact. Customers praise the friendly and helpful staff, who are attentive and engaging, especially with younger shoppers. The store is known for its wide selection of gift baskets and products, as well as its reasonable pricing. It's a popular destination for holiday gifts, particularly items like lavender products. Customers also appreciate the brand's commitment to sustainability, including its use of reusable product containers made from 100% infinitely recyclable materials like aluminum or glass.
Super customer service! I received a gift set for my birthday, and I noticed that the body butter wasn't the texture it should be; it was all dried up like a puck. When I went in to purchase another tub, the saleswoman told me I could bring in the old product for a deal on a new tub. I mentioned that I live out of town and didn't have time that day to go back and get it, so she gave me a whole bunch of samples until I can get back to the city on Monday. Stellar customer service; I was very impressed!
the staff - two younger age 20ish employees were super helpful found what we were looking for in seconds and gave a bit of info on the products. they engaged with my teen so bonus points for that and now my teen likes the store because of the staff. I also love the store doesn't smell like 100 broken bottles of gross essential oils!
Whose mother doesn't dig Xmas gifts from Body Shop?? (Never met a mum who doesn't love lavender) ?Typical mall store, however the staff are probably the most friendly and attentive employees I've come across in awhile, so was def a pleasant experience. Lots of selection, (by selection I mean gift baskets) fairly reasonable pricing, and friendly staff. See ya next year same time Body Shop.