About Petland Red Deer
Reviews for Petland Red Deer
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Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 6PM
Sunday: 10AM - 6PM
Petland Red Deer is a chain pet store that offers a wide variety of animals, particularly the "fuzzy critters" that customers enjoy. The store is known for its excellent customer service, with knowledgeable staff who are eager to assist customers. The aquarium department, in particular, has received praise for the time and attention the staff, such as Teghan, take to understand customers' setups and troubleshoot any issues. Customers have also appreciated the helpful and informative nature of the staff in the fish room, with one reviewer noting the gentleman Teghan's manners and knowledge. Additionally, the store has received positive feedback for the associate Megan, who helped a customer adopt a hamster. Megan was described as unapologetically funny and knowledgeable, making the adoption process an enjoyable experience.
I wish they had more animals like they use to . Just because they are the only pet store around who acctually sells pets . Also It would be nice if they would up date the small critter inclosers. They look well used after 20-+ yrs . Also if they had a pee clean up station with wipes or paper towels and cleaner and trash can to clean up our own dogs mess would be nice to . I wanted to clean the pee immediatly and hat to go ask the lady at the til for something to wipe it up and she gave me a peice of paper towel that was not near enough then i asked another lady for a mop and she told me it was fine they would clean it but they must have got busy because the hour...read full review
Kieran (spelling?) needs a raise. He was the fish guy today (idk about always), but he was absolutely wonderful.the literal best. And the only reason this isn’t a one star review.
Regardless of how many times the front till woman called me friend, and she WAS polite, but blatantly telling me all my fish are “going to DIE, you know that, RIGHT?” Was a little harsh. My kiddo spent the entire ride home asking if his fish were going die. A little too soon lesson explaining death where it wasnt very unwarranted. 😮💨 my tank wasn’t fully established, my own fault, but I’m glad I went somewhere else afterwards for help, because that woman gave me zero pointers,...read full review
Staff were friendly and polite. A little sad that we weren't able to snuggle the cats unless we were serious about adopting one. They need love too. I definitely like going to see the hamsters, gerbils, fish, snakes and geckos. Most animals seem rather overpriced. My kids still enjoy going and seeing them though.
Side Note: It slightly bothered me when we wanted to use the snuggle bowls to hold the hamster we were only allowed to do it while supervised and for a couple minutes. As an adult it was a bit of an insult that I wasn't trusted to use the snuggle bowl with my child without supervision.