“I’m visiting from Vancouver and stopped in last Thursday to pick up an eye solution for my dog. I received exceptional customer service from Arden, who took the time to carefully review the product ingredients with me and even offered treats to help make the experience more positive for my dog while administering the drops.
Due to an extended stay, I returned again today to purchase dog food, and once again the experience was outstanding. Jade and the team were incredibly helpful from the moment we walked in. One of the team members kindly kept my dog engaged while Jade took the time to find the most cost-effective options for me. She also went above and beyond by pulling up my profile and letting me know I was eligible for a free bag.
What stood out most is the consistency I’ve experienced this same level of care and service across multiple locations from BC to Alberta. It truly reflects a team culture that prioritizes both customers and their pets.
Kudos to the Pet Valu and Bosley’s teams you’ve earned a customer for life!“
Pet Boarding Training
“I’m visiting from Vancouver and stopped in last Thursday to pick up an eye solution for my dog. I received exceptional customer service from Arden, who took the time to carefully review the product ingredients with me and even offered treats to help make the experience more positive for my dog while administering the drops.
Due to an extended stay, I returned again today to purchase dog food, and once again the experience was outstanding. Jade and the team were incredibly helpful from the moment we walked in. One of the team members kindly kept my dog engaged while Jade took the time to find the most cost-effective options for me. She also went above and beyond by pulling up my profile and letting me know I was eligible for a free bag.
What stood out most is the consistency I’ve experienced this same level of care and service across multiple locations from BC to Alberta. It truly reflects a team culture that prioritizes both customers and their pets.
Kudos to the Pet Valu and Bosley’s teams you’ve earned a customer for life!“