About Furnace Family
Furnace Family is a trusted HVAC business that values customer service and comfort. With over 50 years of experience, they offer expert installations and repairs for both furnaces and A/C units. Their team is known for being friendly, helpful, and professional, with technicians who are knowledgeable and efficient. Customers often praise the technicians for their honesty, thoroughness, and willingness to explain work clearly. Sharon in the office is highlighted for her proactive and customer-focused assistance. The company emphasizes building trusting relationships with customers, employees, suppliers, and the environment, making them a reliable choice for HVAC needs. Customers consistently note the high level of professionalism, quick response, and fair pricing provided by Furnace Family.
My furnace stopped working when the weather was frigid. I called Furnace Family because they provide top notch service. Brad Laverty came out to my home quickly and diagnosed the problem. He installed a new part and the furnace was up and running in no time at all. Employees at Furnace Family are professional, friendly, knowledgeable and will go the extra mile to accommodate their customers. When they leave the area is clean and tidy. I recommend Furnace Family as my number one choice.
Spoke to Ashley about my furnace grief. She was very nice and professional. She had a technician at my home a couple of hours later. Justin diagnosed and fixed the problem in no time. He was very knowledgeable and efficient. I will definitely use The Furnace Family for my future HVAC requirements.
Service was exceptional. From the lady who took the call to Mike the technician. 5 stars.