About Dial Locksmith & Safeworld
Dial Locksmith & SafeWorld is a trusted provider of high-security locksmith and safe solutions in Edmonton, Alberta, serving commercial, industrial, and residential establishments. With over 50 years of experience, the company offers expert services, including emergency lockouts, new system installations, and safe selection. Reviewers frequently highlight the team's professionalism and quality of work. Customers have noted that technicians are knowledgeable and efficient, delivering quick solutions to their needs. Many have praised the exceptional customer service, mentioning friendly staff who go above and beyond to help, making each experience memorable. A recent customer appreciated the guidance offered during a lock repair and installation of a fresh deadbolt, noting that everything went smoothly. Others have shared their positive experiences, mentioning that technicians not only fixed their issues but also identified additional problems. The company is recommended for its competitive prices and dedication to customer satisfaction, with some customers even receiving free advice on maintaining their locks.
Long story short, after a building unit inspection, I discovered that the front door lock no longer worked with my key. It was around 7:30 PM, so finding a locksmith who didn't charge an excessive after-hours fee was a challenge until I called Dial Locksmith and Marcus answered. He was able to get to us within 30 minutes and helped not only us, but also our neighbouring unit, who was experiencing the exact same issue. Marcus was friendly, professional, and incredibly helpful throughout the entire process.
The stressful situation was made so much easier thanks to Marcus's positive attitude and solution-seeking approach. We truly appreciated his patience, expertise,...read full review
I went to Dial yesterday looking to get a key cut for the aftermarket locking tailgate handle for my old Dodge, (a bully product, these years didn't have a factory option). I went two two other locksmiths and looked online to at least find key blanks to be cut, but no luck. The lady at Dial was very pleasant and sent me away with a blank (key) to try out, with instruction to bring in the truck or just the lock so they could try to re-key it. The keys that come with the Bully lock are very thin and made of poor quality metal making finding an appropriate blank a challenge. I brought in the lock and despite two other locksmiths being unable to find even a key to cut for...read full review
I went in for a lock repair and fresh deadbolt, and Geoff guided me through good options and instructions on installation after making a choice. Everything went smoothly and I couldn't be happier with the service and product.