Damage Restoration in Edmonton

“I am very happy and grateful of the expertise of Abalon company. They accommodated me for the time when I am home. They arranged everything like an electrician to plug the pump to ease the stress on me. And last but not the least the workers Fernando and Cesar who installed the pump and dug around the house did such a wonderful job, making sure to pump the pump manually for 2 days while waiting for the electrician. When I was worried they reassured me and always referred to the estimator. From the office and the very kind lady, the very skilled estimators Dustin and Brent who came 3 times to reassure me, to the workers Fernando and Cesar installing the pump and digging, everyone is very professional, kind and polite. Thank you all for making such a stressful time easier.“

“Sam provided an amazing service for our family. He showed up on time, had fair pricing and was so personable! Our carpets turned out great and we feel so much better having them clean and fresh. I would recommend Sam and I will be using Maple Leaf for any future carpet cleaning needs. Thanks Sam!“

“I had a sewage backup due to 72 ft of collapsed sewer line. My insurance company promptly contacted ServiceMaster. They sent Jason Fleming out. Jason was very thorough and a comforting presence after such a disaster. The crew that came out to catalog my items was very kind and thoughtful. Everyone makes mistakes though and they did accidentally damage something of my daughter's. Jason did an excellent job taken care of that and only came at me with kindness. There was no arguing or saying that his crew didn't do it, which I really appreciated during this stressful time.

A young man from that crew removed the wood paneling in my basement to reveal material latent defects that were very obviously disclosed from me during the sale of this house when I bought it a year ago. He brought me downstairs and showed me the defects and advised me that that was not part of my insurance claim and that I would have to take care of that separately. I really appreciated that. It showed that they were really looking out for me.

There wasn't uploading error when it came to our contents that was deemed non-restorable. Jason promptly sent out someone the next day to re-catalog everything.

Because I have no skills or knowledge in this area of work, I'm not well, and I'm a lady who lives alone, I opted for the insurance to pay out service Master's directly for all of the work. However, because of the material latent defects that were discovered, Jason called me and advised me that that probably wasn't a good idea because they would have to do work up until a certain point and then stop and then wait for me to have other contractors come in and fix what was behind my walls and then come back, which would incur extra cost for me that were not included in the estimate that they insurance agreed to pay. I felt like he really was looking out for me when he made that phone call. He was looking out for my best interest instead of what suited his company's bottom line, and I really appreciate it that.

So I went with the cash out option, and if I can't find the right contractor for me locally, I will be paying service Masters out of my cash out to do the work because I trust them. I trust Jason.“

“Thank-you to the team at CRS (Jorge, Dominic, Jeff and Amie).

Professional, resourceful, punctual, honest, fair and delivered a high calibre of work.“

“They did a great job! Akeen was friendly and explained everything, showed me the pricing and most importantly did a fantastic job on our couches. :) Will definitely be using again!“

“Laura was incredibly professional and efficient in handling my request for invoice documents for work. She responded promptly and ensured everything was actioned quickly and accurately. Her excellent service made the process seamless. Highly recommend!“

“First met Joey, project manager. Super nice guy, professional, very thorough. Did a very thorough inspection of what needed to be done, and set things up right away. Whenever I needed to contact him he would respond right away, thoughtful and caring. Jose (Joe) I can only say, the absolute best about Joe. I could tell right from the start with his preparation that he cares about what he is doing and has very good attention to detail. Always on time, works very cleanly and efficiently. I was very reassured with the quality of his work from start to finish. He had a helper with him, I apologize, not sure of his name, he was also very good, they worked quietly and efficiently together. I will definitely recommend Servpro Southside Edmonton and will be using them in the future if needed. Thank you Joey, Jose (Joe) and his helper:) Excellent work and beautiful finishing ???????????“

“It is a pretty bad experience when you have a pipe burst and your basement floods. We are really happy that we called Nikita at 360 Remediation when that happened in our home.

Nikita and the crew showed up immediately (after hours), answered our questions, and quickly alleviated our anxiety. They got right to work taking care of the property damage, our belongings and helping us coordinate the insurance claim.

Thanks Again Nikita and Megan!“

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