About Wen-Di Window Fashions
Reviews for Wen-Di Window Fashions
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Wen-Di Window Fashions offers a range of window coverings, including Hunter Douglas products. While the quality of the Hunter Douglas products has been an issue, with internal motors and transmissions breaking down, Wen-Di has provided exceptional after-sales service. They have been responsive in replacing parts and offering support, even when customers have had to fix the issues themselves. Customers praise the helpful and efficient service provided by the staff, such as Sarah and Richard, who ensure a smooth and satisfactory experience, from product selection to installation.
Wen-Di Window Fashions went above and beyond to assist us with a repair to a recently damaged shutter. Their tenacity sourcing the parts that were originally installed 15 years ago was outstanding! Special shout out to Jo and Chad.
We have been so pleased with our Wen-Di window shades. Their team has been professional and helpful at every step of the process. Their consultants helped us choose the best shade for each window, and helped with color selection. The installation went smoothly, and the installer demonstrated the remote openers and set me up on the app. One shade arrived damaged from the manufacturer. It was resolved on the spot by the installer, and a replacement shade was ordered. I highly recommend We-Di Window Fashions!
We bought our Hunter Douglas window coverings from Wen-Di when we bought our Jayman house. Unfortunately the Hunter Douglas coverings have been proven to not last that long before breaking the internal motor and transmissions that hold the blinds up, BUT Wen-Di has been exceptional with getting free replacement parts and service for the blinds. At first Wen-Di would send them back to Hunter Douglas to fix, but since they broke so regularly they started just ordering replacement parts to my house and I would fix them my self. Excellent after service from Wen-Di, crappy product from Hunter Douglas. I think we have been testing the Hunter Douglas lifetime warranty, but...read full review