Urban Fringe is an awful Salon. My hair was totally ruined, and there is no accountability from the owner. I sent it photos to show my hair was hacked, butchered and completely ruined, to the point that I am wearing a hat to cover it all the time. I have been told I will not be refunded which is completely ridiculous. They cannot 'fix' my hair so asking me to come back in is ridiculous, and why would I after my experience. Be a stand up business, and compensate a client whose hair you totally ruined. You should be ashamed of yourselves. Atrocious. Sheri is an AWFUL manager/owner and Katherine a TERRIBLE stylist.
The owner Sheri ADMITS this:
What you experienced is not our normal at all and does not represent what our salon is about.
However, has also clearly stated they have a ZERO refund policy.
Sheri, you should be ashamed of yourself, and your business, totally despicable.
About Urban Fringe Salon Inc.
Urban Fringe Salon Inc. is a family-run salon that caters to all ages. They offer a range of services, including haircuts, colour, nails, and hair extensions. The salon emphasizes its commitment to staying updated with the latest trends by attending classes on cutting, styling, and colouring.
Customers have praised the stylists' skills and creativity, particularly highlighting Amanda's ability to assess hairstyles and explain the effects of different cuts. She has been recognized for her talent in colour correction, helping clients feel like themselves again. While some clients appreciate the salon's efforts and proximity, others have expressed dissatisfaction with communication and pricing.
Issues reported include unreturned messages, missed appointments, and a lack of transparency regarding pricing. Although some customers, like those who received cuts from Joelle, have enjoyed great styles and helpful advice, others have felt underappreciated and frustrated by the lack of responsiveness from staff.
Reviews
Have been a regular customer for years now. Always treated well and happy with the results I get from Gina! The salon treats their customers like family and I’m happy to support this local business.
Camille is such a gracious front desk representative and Yvonne really listened to my input. Great haircut and I hope a long term relationship. Highly recommended ❣ Coffee was excellent too.
Photos
Hours
Monday Closed
Tuesday 10AM - 6PM
Wednesday 10AM - 8PM
Thursday 10AM - 8PM
Friday 10AM - 6PM
Saturday 9AM - 4PM
Sunday Closed
Good to know
- walk-ins welcome
- wheelchair accessible
- accepts apple pay
- accepts debit cards
- good for kids
- private lot parking
- free wi-fi
- perms, coloring, extensions, curly hair, kids' hair
- women-owned
- gender-neutral restrooms
- open to all
- bike parking
Location
5720 Silver Springs Boulevard Northwest Suite 10, Calgary, AB T3B 4N7
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