Shell

Apr 2024

Went to Shell crowfoot for a car wash. Many of their wash bays were broken, and a few days later when I checked my credit card they had charged me over 50.00. I had hit the cancel button, and when I went back to talk to them they would not do anything for me. I am going to have to submit a claim to my credit card company!The guy I spoke with took my name, said a manager would review and call me but I never received a call. Do yourself a favor and save the stress and go somewhere else for gas and a car wash. This Shell location has really gone downhill and doesn't seem to care about their customers at all. $50.00 is the most expensive carwash I have ever had!

Sep 2023

This is not a functional business. Manager is never present, and employees have no training or basic understanding of English. All attempts to resolve the problem through Shell Canada have failed. I will never return to any Shell for any reason, even in case of emergency.

Sep 2023

Was just there a few nights ago and it was 10pm the door was locked and no one was there! Even waited around for like 10 mins, ringing the doorbell and knocking on the door! There was no sign saying "brb" as it closes at 11! Very frustrating! Never going going back there!