I recently purchased a washing machine and dryer set from here and when it came time for delivery I never received a call from the 3rd party delivery company they use and was a bit worried as my washing machine was no longer working and my units had to be on that truck. I called Rona at 7am with my concerns and the appliance department was amazing. The 2 staff members working the department that morning sent emails, made calls and then they both ended up calling me to assure me the units were on the truck and the time frame window of when I should expect them. I was in a panic and they did such a great job finding the information and relaying it back to me. I would highly... read full review
December 2025
Had what I wanted in stock (other R+ didn't have enough).
Website aisle/section directions accurate and stock levels correctly listed. Items easy to find.
There were a few scraped/gouged items within the itinerary. Stock levels allowed me to pick what I thought were the best quality items (baseboards and case trim).
Appropriate cart available without having to search for it.
On the whole a decent transaction.
November 2025
I arrived at 10 am ish and walked through to the fasteners isle. Along the way I asked for help. Arrived at the isle, neat and tidy. The bolts that were in the containers were all the correct size based on the label. Bags were neat and tidy with a pen avail to write down the bin code. Everything was labeled well. Once the person arrived to help, I found all that I needed. Easy check out.
I recently purchased a washing machine and dryer set from here and when it came time for delivery I never received a call from the 3rd party delivery company they use and was a bit worried as my washing machine was no longer working and my units had to be on that truck. I called Rona at 7am with my concerns and the appliance department was amazing. The 2 staff members working the department that morning sent emails, made calls and then they both ended up calling me to assure me the units were on the truck and the time frame window of when I should expect them. I was in a panic and they did such a great job finding the information and relaying it back to me. I would highly... read full review
Had what I wanted in stock (other R+ didn't have enough).
Website aisle/section directions accurate and stock levels correctly listed. Items easy to find.
There were a few scraped/gouged items within the itinerary. Stock levels allowed me to pick what I thought were the best quality items (baseboards and case trim).
Appropriate cart available without having to search for it.
On the whole a decent transaction.
I arrived at 10 am ish and walked through to the fasteners isle. Along the way I asked for help. Arrived at the isle, neat and tidy. The bolts that were in the containers were all the correct size based on the label. Bags were neat and tidy with a pen avail to write down the bin code. Everything was labeled well. Once the person arrived to help, I found all that I needed. Easy check out.