About LensCrafters
Reviews for LensCrafters
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Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 11AM - 6PM
LensCrafters offers a wide selection of premium lens solutions and designer eyewear brands. The store accepts most vision insurance plans and welcomes all prescriptions. The staff, including Chef Keegan and Dr. Du, are extremely knowledgeable, polite, and willing to go the extra mile, even adjusting glasses from other stores for free. Customers have praised the store's patience, helpfulness, and professional care, with one reviewer saying they are "definitely purchasing my next pair of eyeglasses at this location" and another highly recommending an employee named Melanie for her excellent service and patience. The store's skilled and friendly staff, demonstrated by their ability to quickly and carefully tighten a customer's loose glasses, have left a lasting impression on those who have visited.
I could not be more thankful for Melanie who has been helping me all the way from choosing my item up to every detail of how I can benefit with the offers. I highly recommend to friends and colleagues as well as to my friends. Keep up the good work!
I had an absolutely outstanding experience at LensCrafters at The Core Shopping Centre in Calgary - easily one of the best customer service experiences I’ve had.
From the moment I walked in, the team made me feel welcomed and genuinely cared for. The staff were incredibly professional, knowledgeable, and patient. They took the time to walk me through all my options without any pressure - just honest, expert advice.
The eye exam was smooth, thorough, and very well explained, which gave me great confidence in the entire process. When it came to selecting my glasses, they went above and beyond to help me find the perfect fit - both in comfort and style.
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Pamela was extremely knowledgeable and kind. She welcomed us with a warm smile and ensured we chose the right frames and lenses, remaining very patient throughout the entire process.
We also had an eye test done for our daughter—the staff and doctor were incredibly friendly and showed great patience during our toddler’s comprehensive eye exam.