Best Buy

Nov 2023

Waited for 10-15 minutes before I even saw someone willing to help.Was 100% prepared to go in and purchase the new Apple series 9 watch.But I wanted to try each size on to see which fit best for me.I was told this was not possible, and that I could try on fit bit watches instead “but aren’t the same size”….. so what’s the point?Safe to say I’m not spending $600 on a whim without trying something on first.Pretty disappointing experience.

Nov 2023

I purchased a sound bar that was recommended as a great budget option and was told there was an HDMI in port on it. Upon returning home I discovered that it in fact only had optical. I returned to the store and every sales person I had dealt with was surprised and apologetic. I was taken care of and given a sales price on a different unit that was no longer on sale. I’m very happy with the product I got and everyone on the floor was extremely friendly and helpful. Ultimately some mistakes were made but they took accountability and made up for it and in todays world you can’t ask for anything more than that. Great team.

Nov 2023

Purchased an open box laptop for my grandaughter & it stopped working 2 months later. We were immediately offered an exchange after it was determined an update would not fix the issue. Tyler in the computer section was very helpful & patient while helping my grandaughter pick out a replacement. Please pass on my appreciation to Tyler & also the tall young man at the repair desk October18 @ 1pm. Both young men were very respectful.