About Best Buy
Best Buy is an electronics store chain known for its wide selection of products, including computers, mobile devices, TVs, and video games. Customers appreciate the helpful staff who provide excellent service. The store offers a Low Price Guarantee and allows customers to reserve products online for in-store pickup or shop online with free shipping on orders over $35. In-house Geek Squad Agents are available to assist with technology issues, including repairs and device protection. Customers have reported positive experiences when purchasing items, such as sound bars and laptops, with staff members taking accountability for any mistakes and ensuring customer satisfaction. Overall, Best Buy is recognized for its great selection of tech products and commitment to customer service, making it a go-to place for hassle-free shopping experiences.
I went to Best Buy to buy a new phone. We were really pleased with Roy’s service. He asked and listened to my needs and then suggested a plan and phone that would best suit me. I left happy. Thx Roy!
My 5-star review is not necessarily to the store or brand itself (although Best Buy has a great selection of electronics overall and the stores are quite organized). My 5-star is to their amazing staff present at the store who are there to answer our questions and help us find suitable gadgets. We go there regularly because of their staff and this personal/customized service (I avoid online shopping these days whenever I can and services with AI-assisted chats). I prefer much more going to the shop, and talk to the staff who does deserve our recognition and appreciation. And this shop has great staff (witnessed that several times) who does not try to push the most expensive...read full review
Not the kind of guy to write reviews but arjun had some pep to his step he was sprint walking to find my item front to back of the store an absolute legend I mean the guy was working like he was getting paid $50 an hour great experience the next time something breaks i won't just be showing up because its close to my house ill be showing up because theres a great team working there