About Best Buy
Best Buy is an electronics store chain that offers a wide selection of the latest tech products, including computers, mobile devices, TVs, and video games. Customers can reserve products online and pick up in-store or shop online with free shipping on orders over $35. The store provides excellent service, featuring knowledgeable and helpful associates who go above and beyond to assist with product choices. Recently, Amhar demonstrated exceptional customer service by staying past closing time to help a customer finalize a purchase of a Google Pixel 8, showcasing a level of commitment that is rare in retail. Customers have also praised other staff members like Jay, who provide appropriate recommendations and excellent assistance. While the location is great, experiences can vary. For instance, one customer reported issues after a ram upgrade when an associate did not ensure the laptop was functioning properly before handing it back. This highlights the importance of thorough checks before returning devices to customers. With a Low Price Guarantee and in-house Geek Squad Agents available to repair, protect, and provide extra perks for devices, Best Buy aims to create a great shopping experience. Overall, Best Buy combines a wide selection of products with a commitment to outstanding customer service.
I wanted to say a major thank you to everyone at this location.
This is by far been one of my favorite locations to visit and it's been consistently extraordinary.
Today I had the pleasure of speaking with Harry, was incredibly receptive professional and able to identify what I needed concisely and efficiently while still maintaining an excellent personability.
Once he helped me find what I need, I was redirected to the front where I was introduced to another Best Buy employee by the name of Shabnam.
Throughout the whole process of working with her as well, it was extraordinarily professionally handled and exceptionally empathetic and she used excellent active...read full review
I bought a gaming PC from here. And a ps5 pro and a 75 inch tv They set everything up for me on my pc and made sure that everything was good to go and comfortable as soon as I got home. I'm very impressed with this store's service. I highly recommend best buy to anybody over any competitor been shopping with best buy for over 20 years 💯😁
Ordered an item online for pickup. Got a confirmation email that item was ready for pickup. Showed up to store and they cancelled the order because it wasn't available. When I asked for help locating the item at other locations, I was told they could not help. Incredibly frustrating experience