About Ace Plumbing and Heating
Ace Plumbing and Heating is a residential plumbing service that emphasizes customer satisfaction by providing clear options and pricing before any work begins. They guarantee a "Happy Today or You Don't Pay" promise and offer 24/7 support for plumbing emergencies. Their technicians, including Mark, Brian, Gordon, and David, are highly experienced, background-checked, and attentive to client concerns, ensuring that services exceed expectations. The company has a price match policy and flexible scheduling through trained customer service representatives. Clients have praised the professionalism, friendliness, and efficiency of the staff, highlighting excellent communication and attention to detail. Reviews mention that the team is punctual, informative, and helpful, with technicians arriving on time to address various issues, including furnace and hot water repairs. The Club Royale Maintenance program offers additional savings, making it a worthwhile investment for customers. Overall, Ace Plumbing and Heating has earned strong recommendations for their reliable, courteous service, ensuring a warm and stress-free experience for their clients.
Right from the dispatch operator to the technician on site: Friendly, efficient and punctual. They were able to use their time effectively. Very informative and helpful.
They let you know when they are coming,they are puntual they explain what they doing they let you know what is the solution when the problem is than they clean up and the give you advice as what you need to do;we are very pleased how the work was done.
very prompt, expertise. friendly and knowledgeable. had the ac running in no time. would definitely recommend.