I booked a trip for 10+ people and the Four Seasons Spa was extremely accommodating getting appointments booked and helping adjust as things changed. The group loved their appointments and I thoroughly enjoyed working with the staff. Thank you!
Crystal Jowperson
Feb 2025
Super blissful after snowboarding. I had the hot tub and cold plunge to myself. The massage therapist was attentive and gave tips post massage
Ethan Watrous
Dec 2024
Had a cold earlier in the week (all symptoms gone now) and as such wanted to be courteous and let them know during my pre-treatment questionnaire. The questionnaire groups “cold, flu, or fever” into one and because of this, in order to tell them I had a stuffed up nose earlier in the week (yes, that’s all I had) I had to click that option. Fast forward two hours to the start time of my couples massage (it was actually 5 minutes after it was supposed to start) and the therapist comes out to get me holding a mask and asks if I would be comfortable wearing it. Seeing this as a reasonable request I reply “absolutely, no problem”. She then goes back to discuss further with my partners therapist. 5 more minutes later I’m greeted by the spa manager who informs me that they are refusing service. I explain that we were just trying to be extra cautious and that we are asymptomatic, and furthermore, that a member of my family who has actively been sick was able to receive treatment just fine earlier in the day, at which point she tells me it doesn’t matter. I waited 2 hours after my questionnaire to be told (after the time when my massage was supposed to start) that they are cancelling, again, after I agreed to mask up for the entirety of it. Entire day upended and no opportunity for reschedule. Incredibly poor service, communication, and initial resolution. Luckily hotel managers were super understanding and helpful in creating an eventual resolution
Marcella Leaton
Apr 2024
Kevin was great!
Brittin S.
Mar 2024
Lina the manager is the absolute best. She is incredible and took time out of her day to talk to us and to accommodate our needs. She was so kind and professional and totally made our experience here! We love Lina!!
Anna W.
Jan 2024
Of course every stay at the four seasons is always amazing! Every member of staff that I encountered was amazing and personable. The spa is a great way to relax after spending the day on the slopes.
UNDISPUTED BOXING CHAMPIONSHIP
Jan 2024
Highly recommend!
Aaron Haire
Jan 2024
Spa services are really nice. The locker room/lounge is pretty special and relaxing. The pre/post mssage service areas come with access to sauna, cold plunge, and pool. This area has a very nice sitting lounge with plush recliners, infused water, and light snacks. This spa was the perfect place to unwind.
Alan R.
Dec 2023
Amazing Best choice for gluten free food Four seasons could have a better location in the village
Joshua B.
Sep 2023
This is such a disappointing and terrible property. DO NOT STAY HERE. You are WAY outside of the town of Jackson. You will pray for death in the boredom of staying at this location. The management are rotten and angry. God-forbid something needs to be addressed. You will be met with contempt and anger and argumentative behavior. Stay here at your own risk.
Kelsi Travis
I booked a trip for 10+ people and the Four Seasons Spa was extremely accommodating getting appointments booked and helping adjust as things changed. The group loved their appointments and I thoroughly enjoyed working with the staff. Thank you!
Crystal Jowperson
Super blissful after snowboarding. I had the hot tub and cold plunge to myself. The massage therapist was attentive and gave tips post massage
Ethan Watrous
Had a cold earlier in the week (all symptoms gone now) and as such wanted to be courteous and let them know during my pre-treatment questionnaire. The questionnaire groups “cold, flu, or fever” into one and because of this, in order to tell them I had a stuffed up nose earlier in the week (yes, that’s all I had) I had to click that option. Fast forward two hours to the start time of my couples massage (it was actually 5 minutes after it was supposed to start) and the therapist comes out to get me holding a mask and asks if I would be comfortable wearing it. Seeing this as a reasonable request I reply “absolutely, no problem”. She then goes back to discuss further with my partners therapist. 5 more minutes later I’m greeted by the spa manager who informs me that they are refusing service. I explain that we were just trying to be extra cautious and that we are asymptomatic, and furthermore, that a member of my family who has actively been sick was able to receive treatment just fine earlier in the day, at which point she tells me it doesn’t matter. I waited 2 hours after my questionnaire to be told (after the time when my massage was supposed to start) that they are cancelling, again, after I agreed to mask up for the entirety of it. Entire day upended and no opportunity for reschedule. Incredibly poor service, communication, and initial resolution. Luckily hotel managers were super understanding and helpful in creating an eventual resolution
Marcella Leaton
Kevin was great!
Brittin S.
Lina the manager is the absolute best. She is incredible and took time out of her day to talk to us and to accommodate our needs. She was so kind and professional and totally made our experience here! We love Lina!!
Anna W.
Of course every stay at the four seasons is always amazing! Every member of staff that I encountered was amazing and personable. The spa is a great way to relax after spending the day on the slopes.
UNDISPUTED BOXING CHAMPIONSHIP
Highly recommend!
Aaron Haire
Spa services are really nice. The locker room/lounge is pretty special and relaxing. The pre/post mssage service areas come with access to sauna, cold plunge, and pool. This area has a very nice sitting lounge with plush recliners, infused water, and light snacks. This spa was the perfect place to unwind.
Alan R.
Amazing Best choice for gluten free food Four seasons could have a better location in the village
Joshua B.
This is such a disappointing and terrible property. DO NOT STAY HERE. You are WAY outside of the town of Jackson. You will pray for death in the boredom of staying at this location. The management are rotten and angry. God-forbid something needs to be addressed. You will be met with contempt and anger and argumentative behavior. Stay here at your own risk.