Pella Windows and Doors Showroom of Cheyenne, WY

Jul 2024

Two years ago we decided to replace the windows in our home near Cheyenne and decided to go with Pella. The local sales guy came out with a contractor, Dave Walker from Laramie, to measure the windows assuring me that the install would be worth every nickel. I explained at the time that we intended to side the house sometime in the next year or so and this seemed the best first step.
The window came in a couple months later and the installers came out to install late winter in early 2023.
Yesterday I started to remove the exterior trim around the window and found that the installers never removed the exterior trim when they installed the windows. I paid an extra...read full review

May 2024

If negative stars could be given, I would give it a -5. Pella has been the most terrible company to deal with they installed our windows back at the end of November. We are halfway through April and our windows are still not done 5 months later! They have been so hard to get on the phone or to return our calls. They went unanswered for months we were finally able to get a return call from the GM himself. (Kyle)We were told the window and trim was on the truck and arriving within a couple days three weeks later we had to call him back and ask what was going on. He told us he didn’t know what we were told before, but that was wrong even though he was the one who told...read full review

Mar 2022

They said that since it's a trailer house they can't do anything to help me.