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Reviews for J. Austin Heating & Cooling Inc.
Add your commentJ. Austin Heating & Cooling Inc.
2618 Wylie Ridge Rd, Weirton
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2618 Wylie Ridge Rd, Weirton
Directions Call Website Suggest an Edit
I highly recommend J. Austin and their entire team. When my furnace went out on a Friday night, I called first thing Saturday morning and was immediately able to speak with Amy. She was very informative, professional, and assured me that a technician would be at my home that same morning. The technician arrived promptly and was professional, knowledgeable, and courteous. He quickly diagnosed the issue and had the furnace up and running in a short amount of time. On Monday, I decided to move forward with purchasing a new furnace. That same day, Jaime came to my home to gather the necessary measurements and information. By Tuesday, Jaime and his team had promptly installed... read full review
I just had my hot water heater replaced by J. Austin Heating and Cooling. I was able to easily schedule an appointment. They arrived when they said they were going to (which is surprisingly hard to find) and Jamie was knowledgeable and explained my options well. I found the pricing to be fair. Amy in the office was really quick to get back to me and make sure things were taken care of. It was great to work with a local business that makes you feel well taken care of.
I have nothing to say but we had a great experience. I called and left a message late evening, they came out and diagnosed the next day, and installed a new furnace the next day. They worked tirelessly to get us heat. This was in February during their busy season. Great price, great service, I would recommend them to anyone. We were so surprised to get our heat back in such a short time. Thanks guys.