About DarnoldLyons Heating Cooling
Darnold & Lyons Heating and Cooling has been serving central West Virginia for over 40 years, providing reliable heating, air conditioning, and plumbing services to homes in Kanawha and Putnam counties. Their team of friendly and knowledgeable technicians is known for delivering excellent service, including maintenance plans and repairs. They respond quickly to customer needs, often arriving promptly to handle urgent issues, even at night. Recently, customers have praised their fast responses; for example, a team replaced a dead furnace and fixed a plumbing problem within two days, showing their commitment to timely solutions. Customers also appreciate the professionalism and courtesy of the crew, even when tackling challenging tasks. The company has a reputation for dependable and quality service. Customers value the clear explanations given by technicians and their ability to quickly diagnose problems. Many have trusted Darnold & Lyons over the years and recommend their services to friends and family. The owner actively ensures customer satisfaction by addressing concerns and scheduling follow-ups to resolve ongoing issues. Overall, the company remains dedicated to providing effective solutions and maintaining strong relationships with their customers. Their technicians, including J.R. Bishop, are highly skilled and professional, often working until they resolve the problem, such as with blower fan issues and leak checks.
A friend referred me to this company because she also had a 5 star experience. They were swift to schedule a technician -in fact, we got same day service. I enjoy visiting with technicians because I always learn something, and talking to Ira was no exception. He arrived when expected, diagnosed the problem quickly and fixed it. Out bill was less than we expected, and the service terrific.
July 4th in Charleston was crazy hot and humid our tenant called and said A/C went out and I was traveling in Alaska in between planes in and out of airplane mode called Darnolds # left a message. Adam called in between walking out to a board the plane lost the call. Landed in Seatle called him back said he would take care of it on a holiday. He let me know AC was good the problem is with the service panel. He knew of an electrician he called him while in flight to California. I landed 2 hours later have a text message from the electrician Doc worked out some details he headed to the property fixed the problem. The Tenant texted me this morning thanking me for Adam coming...read full review
Had a new HVAC system installed. Beau was great to work with from the Sales team and Randy along with this team provided excellent installation services.
Highly recommend!