Servpro was fast to respond to our water leak. They had crews out within a few hours after the report was made to our insurance. Chris and Jeremiah were excellent. They checked on our house daily when we were going through water mitigation. They were always able to answer any questions we had for them.
About SERVPRO of North Kanawha and Teays Valley
SERVPRO of North Kanawha Valley and Teays Valley specializes in fire, water, and mold cleanup. With over 30 years of experience, they are equipped to handle disasters with professionalism and care. The team is known for being friendly, hardworking, and trustworthy, providing excellent service. Jasmine, Brittany, Nicole, and Vicky have been highlighted for their great work on water damage cleanup, being very professional and kind while explaining the process and making the disaster more bearable.
In addition to cleanup services, the team is knowledgeable about renovation and can offer helpful advice and connections to contractors. Chris and Caleb have received praise for their thorough work in putting in flooring and reinstalling new appliances, while Tim Cantrell and his team have been recognized for their professionalism and helpfulness throughout the process.
SERVPRO's services are noted for turning stressful experiences into manageable ones, making them highly recommended for their professionalism, expertise, and care in handling disaster cleanup and renovation. In summary, SERVPRO of North Kanawha Valley and Teays Valley comprises experienced and trustworthy professionals who deliver excellent service in disaster cleanup and renovation, equipped to manage various incidents with care and expertise. They have received high praise for making challenging situations easier to navigate.
Reviews
We found out our water heater ruptured 50+ gallons of water throughout our basement. Within an hour of discovering our flooded basement Jon Atkins, John T and John H arrived onsite and were in our basement. They vacuumed water, moved our items and setup dehumidifiers as well as 15-20 air movement fans throughout our basement. The guys worked hard for several hours and performed professionally. Tuesday that crew, along with Brittany, returned for their equipment as well as to remove water damaged personal property. A photographic record as well as a description accompanied each item removed. I cannot stress how highly we recommend these people and ServePro.
Great experience with ServPro after water damage from a hot water tank leak. The technicians - Marcus and Shaq were great! Easy to work with, prompt, communicated with me well on the remediation process and what they were doing , they were knowledgeable and got the job done. Thanks ServPro and Marcus and Shaq!
Photos

Hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
- open to all
Location
7 Poverty Lane, Nitro, WV 25143
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