I want to take a moment to express my heartfelt gratitude for the exceptional service your company has provided. After experiencing a devastating house fire, my family and I were left displaced, living in a hotel with children for over a month. Unfortunately, my initial experience with Serv Pro was nothing short of a nightmare—they were unable to get us back into our home even after weeks of waiting.
Desperate for a solution, I reached out to your company, and I was amazed by the swift response. Your team arrived the very same day, within hours, to assess the damage. Thanks to your efficiency and dedication, my family and I were back in our home within a week—a timeline that seemed impossible given the circumstances.
Since that time, I have relied on your services multiple times, and each experience has been just as impressive. Your professionalism, promptness, and genuine care have made you my go-to company, and I confidently recommend you to anyone in need of reliable home maintenance services.
Thank you for turning a challenging situation into a positive outcome.
Chrissy H.
Nov 2024
Great Work & Excellent Service. On Time Ready To Work. Listened & Understood Exactly What My Bathroom Was Needing. I Highly Recommend This Company.
karen belcher
Nov 2024
They did an excellent job. There rate was lower than any other plumber I called. They also took care of other repairs for me besides plumbing.
Patrice Williams
Nov 2024
I had an excellent experience with Reggie. He is very professional and responded immediately when I needed my hot water tank replaced. Reggie arrived promptly, assessed the situation quickly, and handled the job with skill and efficiency. The work was completed to a high standard, and he left the area clean and organized. I would highly recommend Reggie for any plumbing needs, especially if you’re looking for quick, reliable, and professional service.
David Gordon
Aug 2020
Showed up 1 day to look at the job. Said would be back next day around 2 pm at 6 pm I called and they told me they just could not help me to go elsewere. Totally unprofessional could have at least called so I could have gotten someone else instead of having to wait another day with out water.
Gary Jensen
Sep 2019
Reggie came out and quoted us $400 to replace 2 stove pipes and gas connector. He never revised the quote until he was done and then he charged us $682. When I complained he said, "A quote is just a quote" and denied quoting us on the gas hose. On top of that, I had wanted him to get paid by our home warranty company but he refused so before hiring him, I asked that he submit all paperwork to warranty company so i could get reimbursed and he agreed. I've called about 5 times and he lies and said he called, then said he was left on hold then got defensive and said he had work to do and hung up. He also works as Bennett Regional. I would serious reconsider working with him as he is not trustworthy and totally inconsiderate. We are on SS and his much larger bill left us broke for 3 weeks and he didn't care. He knows if he took 5 minutes we could recoup our money but now that he's been paid he's ignoring our request.
Carole J.
Dec 2018
Reggie came out and quoted us $400 to replace 2 stove pipes and gas connector. He never revised the quote until he was done and then he charged us $682. When I complained he said, "A quote is just a quote" and denied quoting us on the gas hose. On top of that, I had wanted him to get paid by our home warranty company but he refused so before hiring him, I asked that he submit all paperwork to warranty company so i could get reimbursed and he agreed. I've called about 5 times and he lies and said he called, then said he was left on hold then got defensive and said he had work to do and hung up. He also works as Bennett Regional. I would serious reconsider working with him as he is not trustworthy and totally inconsiderate. We are on SS and his much larger bill left us broke for 3 weeks and he didn't care. He knows if he took 5 minutes we could recoup our money but now that he's been paid he's ignoring our request.
Tasha Brown
I want to take a moment to express my heartfelt gratitude for the exceptional service your company has provided. After experiencing a devastating house fire, my family and I were left displaced, living in a hotel with children for over a month. Unfortunately, my initial experience with Serv Pro was nothing short of a nightmare—they were unable to get us back into our home even after weeks of waiting.
Desperate for a solution, I reached out to your company, and I was amazed by the swift response. Your team arrived the very same day, within hours, to assess the damage. Thanks to your efficiency and dedication, my family and I were back in our home within a week—a timeline that seemed impossible given the circumstances.
Since that time, I have relied on your services multiple times, and each experience has been just as impressive. Your professionalism, promptness, and genuine care have made you my go-to company, and I confidently recommend you to anyone in need of reliable home maintenance services.
Thank you for turning a challenging situation into a positive outcome.
Chrissy H.
Great Work & Excellent Service. On Time Ready To Work. Listened & Understood Exactly What My Bathroom Was Needing. I Highly Recommend This Company.
karen belcher
They did an excellent job. There rate was lower than any other plumber I called. They also took care of other repairs for me besides plumbing.
Patrice Williams
I had an excellent experience with Reggie. He is very professional and responded immediately when I needed my hot water tank replaced. Reggie arrived promptly, assessed the situation quickly, and handled the job with skill and efficiency. The work was completed to a high standard, and he left the area clean and organized. I would highly recommend Reggie for any plumbing needs, especially if you’re looking for quick, reliable, and professional service.
David Gordon
Showed up 1 day to look at the job. Said would be back next day around 2 pm at 6 pm I called and they told me they just could not help me to go elsewere. Totally unprofessional could have at least called so I could have gotten someone else instead of having to wait another day with out water.
Gary Jensen
Reggie came out and quoted us $400 to replace 2 stove pipes and gas connector. He never revised the quote until he was done and then he charged us $682. When I complained he said, "A quote is just a quote" and denied quoting us on the gas hose. On top of that, I had wanted him to get paid by our home warranty company but he refused so before hiring him, I asked that he submit all paperwork to warranty company so i could get reimbursed and he agreed. I've called about 5 times and he lies and said he called, then said he was left on hold then got defensive and said he had work to do and hung up. He also works as Bennett Regional. I would serious reconsider working with him as he is not trustworthy and totally inconsiderate. We are on SS and his much larger bill left us broke for 3 weeks and he didn't care. He knows if he took 5 minutes we could recoup our money but now that he's been paid he's ignoring our request.
Carole J.
Reggie came out and quoted us $400 to replace 2 stove pipes and gas connector. He never revised the quote until he was done and then he charged us $682. When I complained he said, "A quote is just a quote" and denied quoting us on the gas hose. On top of that, I had wanted him to get paid by our home warranty company but he refused so before hiring him, I asked that he submit all paperwork to warranty company so i could get reimbursed and he agreed. I've called about 5 times and he lies and said he called, then said he was left on hold then got defensive and said he had work to do and hung up. He also works as Bennett Regional. I would serious reconsider working with him as he is not trustworthy and totally inconsiderate. We are on SS and his much larger bill left us broke for 3 weeks and he didn't care. He knows if he took 5 minutes we could recoup our money but now that he's been paid he's ignoring our request.