Crafted Exterior Services is a local company, not a franchise. Customers describe the company as quick to respond, professional, and timely. One customer called panicking on a rainy Sunday morning, got a live person on the phone who listened to concerns and scheduled an inspection for the very next day. The worker arrived on time and was very polite, did an inspection of the roof, windows and attic, and provided an estimate that was not only fair, but the work was completed the same day. Another customer was quick to get a response about a leak on the weekend, and a technician was there the next morning to get it fixed. The technician was very professional and timely and did a great job quickly identifying the source of the leak and patching it. A customer who needed a leaking window replaced said communication was great and the team was very professional. Another customer said the repair was great and was always kept informed on what the next steps would be. One customer with a leaky roof said the company kept them updated on when they would arrive frequently and showed up right on schedule, took the time to thoroughly examine the roof, and provided a detailed explanation of all issues found, not just the problem areas. All issues were corrected that day, with no pressure and no up-sell. Customers highly recommend the company and would use it again.
I reached out with concerns of a roof leak and needing a second opinion. I got a quick response! They were friendly and helpful to work around my schedule for an appointment. They sent out a great repair tech who was knowledgeable in answering my questions. He had good attention to detail in making sure to seal any areas of concern!
I called panicking on a rainy Sunday morning, got a live person on the phone who listened to my concerns and scheduled an inspection for the very next day. The worker arrived on time and was very polite. He did an inspection of my roof, windows and attic. An estimate was provided that was not only fair, but they were able to complete the work the same day! From start to finish I would highly recommend this company.
They were quick to respond when I called about a leak on the weekend and had a technician there the next morning to get it fixed!
Their technician was very professional and timely and did a great job quickly identifying the source of the leak and patching it.
5/5, would recommend their service!
85 Lynnhaven Drive Suite East, Martinsburg, WV 25404
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