The customer service I received from all of the AirServ staff was excellent. They were all professional and friendly. The guys who installed my unit kept the area clean and was respectful of my house. I would recommend AirServ for anyone looking for a new HVAC unit.
About Aire Serv of Martinsburg
Aire Serv of Martinsburg is a trusted local provider of heating and air conditioning services. They offer installation, maintenance, and repair for HVAC systems, including air conditioning, furnaces, and indoor air quality solutions. Customers consistently praise the company for its quick response and professionalism, even during very hot days when emergency repairs are needed. The technicians are described as respectful, friendly, and thorough, taking the time to explain options clearly and assess each situation carefully. Many reviews highlight how technicians arrive on time and work efficiently, often completing installations or repairs within a few hours. The team demonstrates a caring attitude, with technicians tiptoeing around sleeping children or providing loaner units when waiting for new systems. The company’s commitment to customer satisfaction is evident through their effort to provide clear estimates, options, and solutions tailored to each customer’s needs. Aire Serv’s reputation is built on professionalism, empathy, and quality service, with the added assurance of their Neighborly Done Right Promise™. As a locally owned and operated business, Aire Serv of Martinsburg takes its reputation seriously and strives to earn the trust of the community by delivering reliable, respectful, and efficient HVAC services.
Reviews
AC went out sometime Wednesday but had not paid attention to the house being quite warm on Thursday morning. I looked up who had installed the unit in 2018. Gave them a call, now known as AireServ.
Spoke with Kelly, could not have a better person answering the phone, and she arranged for the technician to come that day. Totally surprised they could get someone here the same day as their second tech is out for several weeks with a broken leg.
Forgot to add that Colton Davis, the tech, top notch. Personable, friendly, and efficient for getting the job done quickly.
Replacing our air conditioning system was not something we had planned on for this summer. But as fate would have it, It had to be done. Calling AireServe For a quote was the best thing we did. Our first association was with Nicholas who came and looked at our system. He was so professional , Kind, and understanding about our dilemma. He explained everything in Detail. He even offered to lend us a window unit to help. Keep our home cool Get installation on a new system. He was very accommodating to our situation. When the crew came to install the system, Isaiah was the team leader. He too, was professional , Friendly and helpful. The entire crew was wonderful.
The cost… read full review
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Location
630 Winchester Avenue Ste 1, Martinsburg, WV 25401
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