I've never had an issue with Danville Animal Clinic and have taken all of my pets there for years. Dr. Toler and Dr. Eaton are very knowledgeable and have taken very good care of our pets, and they have been very compassionate whenever the time came to say goodbye to them. The staff and technicians are usually very good, though I had to take one of my poor leukemia-stricken kittens in to be euthanized today and as I tried to explain the situation during check-in, one of the ladies at the front desk was dismissive when empathy was needed and, I would think in a veterinary clinic, required, especially when I was pretty distraught about the possibility of having to say goodbye to my pet. She didn't even make eye contact as she was sifting through papers and made me feel as if I was bothering her. I decided to bite my tongue in response as I didn't trust myself to measure my tone, given the situation. The male technician who worked with Dr. Toler was very good, however, and made up for the initial rudeness I encountered from the woman at the front desk. Again, I've never had an issue with the doctors or staff, and today was the first issue I've ever had with staff. My only suggestion for the management after today would be to maybe have some of the front desk staff run through a refresher course on how to be empathetic with people who are about to say goodbye to their pets, as I know at least one person - out of an otherwise caring staff - who would greatly benefit from it.
Trudy Baisden
Jul 2025
My experience with GREG EATON and assistant CHLOE I consider the treatment of my two cats Marshmallow and Hot Chocolate to be cruel and abusive. They were handled very rough and both got two shots each with the syringe and needle held 3 to 4 inches above them and stabbed from that distance. Their mouths roughly jerked open and head jerked around. If this kind of treatment is not a form of cruelty and abuse I don’t know what is.
Cynthia Smith
Jun 2025
My max and me loves this place
Mary Varney
May 2025
Best around! They are wonderful with our animals and I would recommend them to anyone. I've never had one complaint.
crystal collins
May 2025
I’ve been going to Danville Animal for 6 years now. Both Doctors, Eaton and Toler are very great and welcoming. The staff is the best and always so gentle with my fur babies. I would definitely recommend this place to anyone that needs to take their fur babies to the vet. 10/10
Sherry Workman
Apr 2025
We had to put our 16 year old chihuahua, Wilbur down and it was heartbreaking but the vets and staff were so helpful and compassionate.
Sharon McMillen
Apr 2025
My three fur babies received excellent care, Joy passed at age 14, Shiloh passed at age 18 and Sammy passed at age 15. Danville Animal Clinic took care of all my dogs with compassion and excellent care.
Cynthia smith
Love this clinc
Terri Vickers
Great staff and easy to get an appointment.
Teresa
Got in and out pretty quickly. I
Dave Brock
I've never had an issue with Danville Animal Clinic and have taken all of my pets there for years. Dr. Toler and Dr. Eaton are very knowledgeable and have taken very good care of our pets, and they have been very compassionate whenever the time came to say goodbye to them. The staff and technicians are usually very good, though I had to take one of my poor leukemia-stricken kittens in to be euthanized today and as I tried to explain the situation during check-in, one of the ladies at the front desk was dismissive when empathy was needed and, I would think in a veterinary clinic, required, especially when I was pretty distraught about the possibility of having to say goodbye to my pet. She didn't even make eye contact as she was sifting through papers and made me feel as if I was bothering her. I decided to bite my tongue in response as I didn't trust myself to measure my tone, given the situation. The male technician who worked with Dr. Toler was very good, however, and made up for the initial rudeness I encountered from the woman at the front desk. Again, I've never had an issue with the doctors or staff, and today was the first issue I've ever had with staff. My only suggestion for the management after today would be to maybe have some of the front desk staff run through a refresher course on how to be empathetic with people who are about to say goodbye to their pets, as I know at least one person - out of an otherwise caring staff - who would greatly benefit from it.
Trudy Baisden
My experience with GREG EATON and assistant CHLOE I consider the treatment of my two cats Marshmallow and Hot Chocolate to be cruel and abusive. They were handled very rough and both got two shots each with the syringe and needle held 3 to 4 inches above them and stabbed from that distance. Their mouths roughly jerked open and head jerked around. If this kind of treatment is not a form of cruelty and abuse I don’t know what is.
Cynthia Smith
My max and me loves this place
Mary Varney
Best around! They are wonderful with our animals and I would recommend them to anyone. I've never had one complaint.
crystal collins
I’ve been going to Danville Animal for 6 years now. Both Doctors, Eaton and Toler are very great and welcoming. The staff is the best and always so gentle with my fur babies. I would definitely recommend this place to anyone that needs to take their fur babies to the vet. 10/10
Sherry Workman
We had to put our 16 year old chihuahua, Wilbur down and it was heartbreaking but the vets and staff were so helpful and compassionate.
Sharon McMillen
My three fur babies received excellent care, Joy passed at age 14, Shiloh passed at age 18 and Sammy passed at age 15.
Danville Animal Clinic took care of all my dogs with compassion and excellent care.