Dr. Gomez is very competent and thorough. Excellent bedside manner. If something is not right, he will make it right.
The overall organizational structure of the office, though, leaves much to be desired. Unexplained delays in getting contacts I ordered, even though they had arrived to the office; miscommunication with the staff; and being told very different things by different staff members.
October 2024
The ladies there& the dr was nice& explained everything,since I hadn't had my eyes checked in years& was wearing my back-up glasses. Went through the test & fittings for "trial contacts" which they didn't have the kind I needed,its been 3weeks,I just can't wait to get them in. Does it usually take that long to come in?
October 2024
I gave this five stars because I have ordered four pairs of glasses from here over the last two years. I experienced no problems with the service or with the glasses. Most recently I ordered a new pair of glasses, and the prescription was filled with a different lens, which was not very clear and they were very gracious to re-order the glasses using a different type of lens and notified me when the glasses were ready.
Although I have ordered several pairs of glasses here at this facility, my eye exam with with Dr Gomez was as a new patient. I found him to be very pleasant, he was not rude. He was not short spoken. He took the time to do a complete exam... read full review
Dr. Gomez is very competent and thorough. Excellent bedside manner. If something is not right, he will make it right.
The overall organizational structure of the office, though, leaves much to be desired. Unexplained delays in getting contacts I ordered, even though they had arrived to the office; miscommunication with the staff; and being told very different things by different staff members.
The ladies there& the dr was nice& explained everything,since I hadn't had my eyes checked in years& was wearing my back-up glasses.
Went through the test & fittings for "trial contacts" which they didn't have the kind I needed,its been 3weeks,I just can't wait to get them in.
Does it usually take that long to come in?
I gave this five stars because I have ordered four pairs of glasses from here over the last two years. I experienced no problems with the service or with the glasses. Most recently I ordered a new pair of glasses, and the prescription was filled with a different lens, which was not very clear and they were very gracious to re-order the glasses using a different type of lens and notified me when the glasses were ready.
Although I have ordered several pairs of glasses here at this facility, my eye exam with with Dr Gomez was as a new patient. I found him to be very pleasant, he was not rude. He was not short spoken. He took the time to do a complete exam... read full review