About Heart & Soul Pet Clinic/West Bend Animal Hospital
Heart & Soul Pet Clinic/West Bend Animal Hospital is a full-service veterinary clinic that offers grooming and boarding services. The clinic is known for its professional, kind, and caring staff who provide compassionate care to both pets and their owners. The doctors are gentle and take the time to explain procedures, ensuring that clients never feel rushed or like just another number. The facility is clean and welcoming, and the staff is praised for their excellent customer service, including offering a military discount. The clinic has been highly recommended by satisfied clients, who appreciate the support and guidance provided during difficult times, such as the loss of a beloved pet. The staff truly gives their heart and soul to the care of their patients. They handle most situations professionally, from laser treatments that helped a dog with arthritis to regular visits for anal drainage. Treatments are always on time, thoroughly explained, and pleasant. Clients mention that their dogs are willing to go to the vet because of the caring environment. The clinic’s team is also very sympathetic and professional when dealing with difficult moments, such as putting down a beloved pet. Overall, Heart & Soul Pet Clinic/West Bend Animal Hospital is known for its excellent follow-through, kindness, and trustworthiness, making it a highly recommended place for pet care.
I cannot thank all of the staff and Dr Miller enough. They are absolutely wonderful and provided exceptional and compassionate care. They provided reassurance to my husband and I and spent so much extra time with us after our pup presented some challenging symptoms and had a brief drastic change, they worked fast to do testing to rule things out and get him stabilized. They took their time answering so many of my questions and provided additional information to us whenever needed. They always follow up to see how our pups are doing and I am so grateful for the care they always provide.
Sep 2026
5.0★★★★★
Took our new kitten there, check up and start her vaccination program. They thought Shaboots was a cutie! Her 18 year old sister, Shyster isn't thrilled with her yet! Everyone is friendly, full of information, loved Amanda, the veterinarian.
Oct 2024
5.0★★★★★
Heart & Soul gives their heart and soul to the care of their patients. The reception and tech staff are exceptionally trained to handle most anything. My dog received lazer treatments for months and the techs made sure Sadie was greeted and made comfortable. These treatments were the successful in treating her arthritis and now she is a bouncy running girl. Because my Max required anal drainage monthly, we are there on a regular basis. Treatments are always on time, thoroughly explained and pleasant. Thanks to them, my dogs are willing to go to the vet. We are very grateful for this wonderful clinic.
