Tips & Reviews for Roots Salon

masks required staff wears masks accepts credit cards bike parking free wi-fi wheelchair accessible women-owned

  • Oct 2021

    Pretty unprofessional. I made an appointment here for a color and cut. I specifically picked a senior stylist. I show up for my appointment and the stylist was not available for some reason and they changed me to be with a less experienced stylist. They even had called to confirm 30 minutes prior. I understand that things happen but out of respect for clients it makes more sense to give the client a more experienced stylist. You list senior and master stylists for a reason (I assumed so clients can understand the stylists experience when trying a new salons). Further when washing my hair. The stylist didn't have the consideration or knowledge to use a towel. When I stood...read full review

  • Oct 2021

    Maddie is a very unprofessional stylist, I scheduled an appointment to retouch my Bolayage and for a haircut, on the reminder of my appointment it was specified that my color retouching schedule was at 11:00 AM and my haircut at 12:00 PM. As soon as I sat down in her chair, she told me she didn't have enough time to touch up my color because the time they had given my appointment was not enough.I understood that part, but when I asked about my hair cut, she said she also didn't have time to do it because she had another client in 15 minutes. I reminded her that my appointment was also for haircut, how was that possible that she did not have time to cut my hair if I have...read full review

  • Oct 2021

    I had an appointment schedule at the Oak Creek location this last week to get my hair done before my honeymoon. That morning, they called to let me know my stylist was sick and not able to make it. Which I totally understand! They were able to schedule me with another stylist at their Wauwatosa location. I had this stylist once before, and wasn’t the most impressed but figured I’d give it another shot since I had taken off work this day to get this done. When having her the first time, It went decent but she told me in order to get a nice balayage like I wanted with brunette hair, I’d probably have to come back and get it done a second time to get the color to pull...read full review

Photos

Hours

Monday: 12 - 9PMTuesday: 12 - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 8AM - 7PMSaturday: 8AM - 4PMSunday: 10AM - 4PM

Ratings

Google Google: 4.1/5 Yelp Yelp: 3.5/5 Facebook Facebook: 4.4/5 BBB BBB: A+ Nextdoor Nextdoor: 5 ❤️

Roots Salon

7450 W State St, Wauwatosa

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