About Macy's
Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Rogue Valley Mall offers a first-class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts, and furniture in select stores. Customers have had positive experiences at Macy's, praising the helpful and passionate staff. One customer received excellent service from an employee who provided a sample with their cologne purchase, leading the customer to plan a return visit. Another customer found the staff knowledgeable and not overly pushy when purchasing perfume for their wife. Additionally, a customer who was struggling to find a plus-size dress for a special occasion was pleased to find several options and a reasonable price at Macy's. While the overall experience was positive, one customer did mention an incident where someone cut in line during checkout, and the staff did not address the issue promptly, leading to a lengthy return process.
Zahia was the most helpful person I have ever met in any store. She helped my son find a suit for his college graduation. She was extremely knowledgeable and kind and explained so many things to us. She helped him find the perfect fit, style, color, etc etc. Thank you Zahia, I hope you know how much we appreciate your help and kindness!
My husband and I I were here last week., after going to 5 stores beforehand. We came to get a new set of cookware I’d been desperately wanting. Of all the stores we went to this is the first that the employees went above and beyond for us. Not only were the housewares associates kind and funny but also extremely helpful and courteous!!! I’m terrible with names but I believe the man’s name was Tommy (?) and the woman who helped us was also a grade A+++ all star! 200/10 experience and we will be happy to come back every time!
I had a really great experience! All of the employees are nice and helped us when needed. They are kind and did our checkout smoothly. They also folded our clothes nicely! Will definitely come here again!