About Shopko Optical
At Shopko Optical of Waukesha, WI, the team puts patients first and strives to provide comprehensive and personalized eye care. The eye doctor goes out of their way to make patients feel comfortable, answering all questions thoroughly. Customers praise the great customer service, with issues promptly addressed and resolved. Patients describe the experience as completely amazing, with thorough attention to personal eye concerns and a nice variety of affordable glasses. The eyewear team is courteous and offers a wide selection of options. Customers have highlighted the exceptional service provided by Douglas, the GMT at the Shopko Optical location on 1166 W. Sunset Drive suite F100 in Waukesha. Douglas has been described as amazing, helpful, and generous with his time, going above and beyond to assist customers, even staying past closing hours to repair glasses free of charge.
Douglas, the GMT at Shopko On 1166 W. Sunset Drive suite F100 Waukesha was just amazing. I couldn't tell you how helpful and generous with his time he was just wanted to give him a shout out thank you and have a good day.
Douglas. Douglas. A 1000x Douglas. This wonderful employee stayed past closing to help me with my glasses repair. For free. Without even hesitation. I accidentally walked in after closing an hour, and he dropped what he was doing (probably trying to go
he whipped up a cure for my old creaky glasses. This employee - Waukesha Wisconsin location - was friendly, knowledgeable, and so kind. He is an asset to your company. Well done.
We would give this location a 10 star if we could. Douglas was incredible to work with. Yesterday he helped me figure out how I was going to see (ordering a clear lense for my eyeglasses) after my first cataract surgery. The cost was more than fair and it should come in shortly after I have the surgery!
Today we stopped in for glasses for my husband. My husband found a pair of frames that he liked, and since we were previous customers, the process was so quick and easy. We do not have vision insurance now (we are retired), so the sale on frames and lenses made it work for us. (I do know that Shopko periodically has these types of sales.) They really help those...read full review