About Quantum Technologies
Quantum Technologies is a professional IT partner dedicated to delivering fast, reliable, and knowledgeable technology solutions in Sturgeon Bay, Algoma, and Washington Island. Established in 2012 and recognized as Entrepreneur of the Year by the Door County Economic Development Corporation in 2019, the company takes pride in its expertise in handling a broad spectrum of IT services, including business-grade servers, workstations, laptops, mobile devices, structured cabling, and network installations. Customers appreciate Quantum Technologies for its responsive and comprehensive service, as well as its knowledgeable and helpful staff. While there have been some issues, such as equipment arrival delays and oversight in installations, the team is known for being professional and friendly. One customer noted the excellent mediation from the main office during these times. The commitment to customer satisfaction remains strong, with clients feeling confident in the work done, such as laptop repairs after a hack or successful installations like the Starlink antenna. Many express a desire to hire Quantum Technologies again, showing trust in the team and their expertise.
There were a few glitches with equipment arrival and why my appointment was delayed (got 2 different stories) and then an oversight in the installation which was rectified the next day. I was told I would be compensated on my invoice (which was a pleasant unsolicited offer) but then I was charged the full amount.
The install guys were very nice and professional and the main office person was a great mediator between what was going on in the office/delivery and onsite.
My laptop needed attention after an attempted hack. I feel confident about the work that was done. At the same time I learned not to leave the laptop connected to power 24/7; a new battery was ordered and installed.
We had the Quantum team (Josh I think) out to install a Starlink antenna and then connect to our wifi net. I purchased eero router system separately. The Quantum team had the antenna up and entire system working in 2 hours. I really liked the guys. They explained everything to me as they were implementing the service. Taught me how best to work with Starlink app, etc. Five Stars. I'd hire them again in a heartbeat and also ask for the same team. Thanks QT!