Absolutely phenomenal. Our ac/hvac went out two days ago. They came out the same day to give us a quote and its all set & installed 2 days later (some of the companies we called for quotes havent even called us back yet). Great price, too!
July 2026
We used BayBrookes when we built our house, and they’ve been phenomenal. We had an issue with our thermostat being goofy right out of the box and they came and replaced it so fast. Our AC went out tonight (Sunday in July), and we have an 5 month old and 2 year old so I was a bit panicked, and I gave them a call. Chad called back within 10 minutes of me leaving a voicemail. He was absolutely wonderful and so helpful in walking us through resetting it. Phenomenal customer service to give a call back at 8pm on a Sunday on a Holiday Weekend (July 5th). 10/10 recommend.
July 2025
We have used BayBrookes now for both a commercial project as well as service in our home multiple times. Excellent customer service both times! They listen to concerns and have amazing communication.
Absolutely phenomenal. Our ac/hvac went out two days ago. They came out the same day to give us a quote and its all set & installed 2 days later (some of the companies we called for quotes havent even called us back yet). Great price, too!
We used BayBrookes when we built our house, and they’ve been phenomenal. We had an issue with our thermostat being goofy right out of the box and they came and replaced it so fast. Our AC went out tonight (Sunday in July), and we have an 5 month old and 2 year old so I was a bit panicked, and I gave them a call. Chad called back within 10 minutes of me leaving a voicemail. He was absolutely wonderful and so helpful in walking us through resetting it. Phenomenal customer service to give a call back at 8pm on a Sunday on a Holiday Weekend (July 5th). 10/10 recommend.
We have used BayBrookes now for both a commercial project as well as service in our home multiple times. Excellent customer service both times! They listen to concerns and have amazing communication.