One of the biggest benefits of joining forces with Glassen is their team approach, which provides increased availability. Our previous IT provider only allocated one employee for our account, which was not ideal given that his availability was spotty. The attention to detail with things like the quarterly meetings which provide detailed reports is so helpful for planning purposes. If you are searching for a change, you should absolutely look at partnering with Glassen, they provide great service, and at the same time continue to improve their current customer experience.
September 2025
Glassen has been very dependable! Any time we have a problem, they are quick to respond and address any issues or questions we have. They are also very prompt and friendly. It’s clear they’re acting with our best interests at heart. I think anyone looking for a new IT provider would be very happy with Glassen! The transition went way easier than I imagined and they were there to answer any questions we had along the way.
September 2025
The most significant benefit for our company has been the consistency Glassen Technology Services has provided. We know their company, and their team just like they know us. We started with Glassen over ten years ago and remain with them because the quality of service is unmatched. They are professional, prompt, and friendly. Many members of their team have been with the company since their inception. It's like a friendship, a true collaboration when seeking assistance. Glassen has the knowledgeable staff to handle any IT situation. When you reach out, you get a fast response in a friendly manner. From the owner who knows your business, to the support tech who speaks... read full review
One of the biggest benefits of joining forces with Glassen is their team approach, which provides increased availability. Our previous IT provider only allocated one employee for our account, which was not ideal given that his availability was spotty. The attention to detail with things like the quarterly meetings which provide detailed reports is so helpful for planning purposes. If you are searching for a change, you should absolutely look at partnering with Glassen, they provide great service, and at the same time continue to improve their current customer experience.
Glassen has been very dependable! Any time we have a problem, they are quick to respond and address any issues or questions we have. They are also very prompt and friendly. It’s clear they’re acting with our best interests at heart. I think anyone looking for a new IT provider would be very happy with Glassen! The transition went way easier than I imagined and they were there to answer any questions we had along the way.
The most significant benefit for our company has been the consistency Glassen Technology Services has provided. We know their company, and their team just like they know us. We started with Glassen over ten years ago and remain with them because the quality of service is unmatched. They are professional, prompt, and friendly. Many members of their team have been with the company since their inception. It's like a friendship, a true collaboration when seeking assistance. Glassen has the knowledgeable staff to handle any IT situation. When you reach out, you get a fast response in a friendly manner. From the owner who knows your business, to the support tech who speaks... read full review