Familia Dental

Familia Dental offers a mixed experience. While some patients have reported poor communication and scheduling issues, others have praised the service and care received. The dentists and their assistants have been commended for their attention to detail, thorough explanations, and compassionate care. Patients have also appreciated the use of numbing agents to make procedures more comfortable. The office's call center has been criticized for not returning calls or messages, and patients have expressed frustration with last-minute changes to appointments. However, the staff, including the dentists, orthodontists, and dental assistants, have been described as amazing, flexible, and empathetic. The front desk staff could improve their professionalism and avoid emotional responses. Patients have highlighted the positive experiences with the new assistant and the dentist, who took the time to make them and their children feel comfortable. Overall, Familia Dental's services have been praised, but some patients have experienced difficulties with scheduling and communication.