About CustomCraft Roofing & Construction, LLC
CustomCraft Roofing & Construction, LLC is a family-owned and operated roofing company that serves both commercial and residential clients. They are known for their outstanding work and quality products, handling over 300 roofing projects each year with a strong focus on customer satisfaction. Customers praise the knowledgeable team, especially highlighting the excellent communication and professionalism of staff members, including Bruce and Dave. The Ground Foreman ensures a clean and safe job site, while the Installation Foreman oversees the entire process to meet manufacturer specifications. Many customers appreciated the crew's attention to detail, noting that their yards were left spotless after completion. The crew is known for being punctual and working efficiently, ensuring projects are completed smoothly and to high standards. Customers also shared that the bid was detailed and accurate, with good communication throughout, and issues like bent gutters were addressed promptly. The team was described as super hardworking with excellent cleanup, and clients expressed happiness with the results, often celebrating the completion with a sense of peace of mind. CustomCraft Roofing & Construction maintains a reputation for quality and care, making them a highly recommended choice for roofing needs.
These people are awesome!! First of all - they were the only roofing company that actually answered the phone. Was great talking to a real person! Had a small issue from a wind storm...they came all the way out to asses and fixed the problem while there for no charge? These are honest good people that have not forgotten what customer service once was. Thank you CustomCraft!!!!
I lost some Shingles due to storm damage. I called Custom Craft and even though they were busy, they sent someone over within a couple of days and replaced them for me. Jonathan was polite, on time, professional and affordable. I would definitely consider calling them back when the time comes to replace our roof.
Very satisfied with the job, I would highly recommend them. Everyone was helpful and the project manager Tim went above and beyond the scope of work to ensure everything went smooth. They stand behind their work.