Recently I had a filling pop out of my tooth. I called Onalaska smiles and the friendly scheduler found a way to get me into their schedule the next morning. Dr. Payton checked out the tooth for other damage and replaced the filling in very little time. I appreciate the friendly, efficient staff.
June 2024
Took my 7 year old there because of a cavity. Made an appointment for a baby tooth extraction. My husband took him, and after managing to calm him and get the Novacaine in, the Dr. got up and walked away because my child was crying. She then hid in her office and refused to come out. So no tooth extraction, but a mouth full of novacaine now for zero reason. Horrible bedside manor, and reaction for ANY Dr. We will NEVER be back.
June 2022
Never has there been a more Dr Jekyll and Mr Hyde dentist office! My mom and I have been trying to help my sister with her kids and a dentist. They were great with the 1st one….next kid, the staff was extremely rude and violated every expectation from the first visits.
Recently I had a filling pop out of my tooth. I called Onalaska smiles and the friendly scheduler found a way to get me into their schedule the next morning. Dr. Payton checked out the tooth for other damage and replaced the filling in very little time. I appreciate the friendly, efficient staff.
Took my 7 year old there because of a cavity. Made an appointment for a baby tooth extraction. My husband took him, and after managing to calm him and get the Novacaine in, the Dr. got up and walked away because my child was crying. She then hid in her office and refused to come out. So no tooth extraction, but a mouth full of novacaine now for zero reason. Horrible bedside manor, and reaction for ANY Dr. We will NEVER be back.
Never has there been a more Dr Jekyll and Mr Hyde dentist office! My mom and I have been trying to help my sister with her kids and a dentist. They were great with the 1st one….next kid, the staff was extremely rude and violated every expectation from the first visits.