About PODS Moving & Storage
PODS Moving & Storage provides flexible and convenient solutions for moving and storage needs, especially during cross-country moves. With a focus on contactless delivery and pick-up, PODS offers a variety of portable moving and storage containers across North America. Customers have shared positive experiences, highlighting the excellent service and smooth process, especially during out-of-state moves. Delivery is handled by professional drivers who ensure containers are clean, easy to operate, and arrive on time. The online system allows customers to confirm dates and make edits online, making the process more convenient. While initial setup over the phone can be lengthy and sometimes confusing, clarifying details helps avoid miscommunication. Customers appreciate how everything goes smoothly, with notifications sent beforehand. Packing tightly with moving tie-down straps helps prevent damage, and minimal scrapes on some items are common. Overall, PODS is recognized for its reliable service, efficient process, and friendly customer support, making it a popular choice for secure storage and moving needs.
While this is rating just the Milwaukee services, my overall experience was fantastic. From booking through POD pickup, communication was clear and timely. Everyone we talked to either via chat or by phone was very polite and knowledgeable. Honestly, in this day and age, where so much is automated through AI agents, I have to commend PODS for not losing sight of the customer experience. I helped my parents facilitate a long distance move using PODs. My mom was very anxious that their stuff would be lost or damaged, but at every step we understood what to expect, how to pack, and when things would be moving. Pleasantly surprised at the customer experience throughout....read full review
Great experience using PODS for the first time. I was able to store all my garage contents for my move to a new home and the entire process of dropping off and picking up the pod was seamless. The email and driver communication was excellent and it was great to manage the delivery/pickup process online and modify dates as needed. The PODS drivers were courteous and respectful of the placement of the POD in my driveway. I would highly recommend PODS for your storage needs for your next home move!
Original purpose was to move a few items to another state during a job change. Didn't happen the way I had planned, but it allowed me to store items at my house while I continued to downsize. Quite helpful to have the POD. And it was easy to work with.