UW Health Care Direct provides a range of home healthcare services, including home infusion, home health agency, respiratory services, and medical equipment. The company has undergone significant improvements, transforming from a previously subpar experience to a highly satisfactory one. Patients praise the friendly, professional, and knowledgeable staff, who take the time to explain options and answer questions thoroughly. From emergency knee replacement care to CPAP machine and supply services, UW Health Care Direct has demonstrated a commitment to providing excellent care, making patients feel heard and valued. With a focus on patient-centered care, the company has turned itself around, earning high praise from those who have used their services.
They discontinued the Resmed Slimline tubing (for CPAP machines) and substituted an off brand that is thicker, stiffer and uncomfortable to use. Not sure why they would discontinue the tube brand that is preferred by most Resmed CPAP users. If they carried it, my insurance would cover it but, since they discontinued it, I have to order it online and pay for it out of pocket.
Following my surgery, I was a little disappointed that I needed to cancel my previously scheduled outpatient PT with a trusted and familar therapist. However, it has been a blessing in disguise to have it take place in my home in the very space I needed to learn to navigate. As much as I appreciated my previous therapist, it seems that my new therapist Wayne is a good match for what I need now. I appreciate how much he challenges me to stretch myself physically. More than that, I appreciate his caring demeanor and the wealth of wisdom and information he shares as I continue my quest toward recovery.
I received In-home physical therapy following my hip replacement. I had an excellent Physical Therapist who was kind, knowledgeable, caring, accessible, a good communicator, and a good listener. I attribute his help to my good recovery. Thank you Luke!
1345 Deming Way Suite 100, Middleton, WI 53562
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