About John Thielmann & Sons
John Thielmann & Sons is a highly regarded HVAC service provider known for their professionalism and commitment to customer satisfaction. Customers have praised the company's seamless service, from the initial consultation to installation. Their staff, including salespeople and technicians, are described as friendly, courteous, and punctual. The office staff is recognized for their kindness and helpfulness, ensuring a smooth experience for clients. Many reviews highlight the thoroughness of the team's work, as they take the time to explain HVAC systems, energy efficiency, and installation processes. They are noted for their attention to detail in maintaining a clean workspace, using protective coverings during installations, and ensuring everything is cleaned up afterward. Emergency services are also a strong point, with quick response times noted for urgent situations, such as no heat in a home. Clients appreciate the company's honesty, fair pricing, and reliability, stating that they feel confident in recommending John Thielmann & Sons to others. Overall, the company has built a loyal customer base thanks to their excellent service and dedication to quality.
I experienced Thielmann & Son's service through my Costco membership. If that does not tell you something, allow me to expand. From the moment of receiving a call from their front desk to the completion of the project, every bit was clock work professional, clean, and honest. Measurements and size of the HVAC system, explanations of what each term means and how it impacts the home, energy consumption, etc were all provided with a lot of patience. I had enough time to do my own research regarding pricing, current labor, comparison of brands and models, etc. I am impressed by these folks and their business model. The work was spot on, clean and surgically executed. I am a loyal customer now for the annual maintenance and if other needs arise. Keep up the good work Thielmann and Sons.
My entire experience with Thielmann has been seamless from meeting with salesman Wayne to the install of my furnace. The techs were friendly and courteous and arrived on time. I was also impressed with the friendliness and professionalism of their office staff. I highly recommend Thielmann!
My family of 6 was w/o heat. Called late afternoon and they found a way to send someone out to look and quote me. Just amazing to see the great reviews and then get someone out that fast was so needed w/ no heat. The Gentlemen took the time to explain the benefits of high efficiency and the cons. Also, the pros/cons of the regular boiler system we already had. Told them I needed to confer w/ my wife that night. I contacted a day later and said please schedule me at the earliest for installation. I was worried as the chap mentioned they had to ship the boiler from Ohio. Upon hearing back from the office the guy already had the unit on its way and tentatively scheduled me prior to my calling. Man what a relief. The very next day after they received the unit they installed the unit. Installation: Guys were professional, and laid down tarps/ carpet plastic everywhere. All the work getting the old boiler out and draining, and prepping for the new unit was done. The electrician came and was personable, professional, and quick. The boiler team was then allowed to finish connecting the copper and all connections. Afterwards, they weren't in a hurry to get out of my house. They cleaned EVERYTHING up and then some. These guys were great. Glad to have found a reliable company. Honest people. Fair. Reliable again because they returned my calls, showed up when they said they would, and left my house better than when they came. THANK YOU! My family had heat that night. Boy was it glorious. Front Office: Super kind, helpful, and expedited all the schedules, and questions I had, and even when I made a mistake on the paperwork they were very pleasant and patient. Short story, long: I would pay more for this service but they aren't out gouging people either. Prices were in line w/ most, lil cheaper than some but were not more expensive. Hope that helps someone like me, reading these reviews. If you are on the fence, stop. Call these folks. Kim, Steve, Chris THANK YOU