We had our water heater installed. They responded within an hour and a half after we made the initial call! The very next morning,(which is today, the 18th of Nov)they arrived at 8am to deliver, and install the new water heater!!! They did a great job, and very friendly, and personable!!! By 10:30 ,we had hot water....Thank you so much for EVERYTHING... read full review
November 2025
We had a compromised sewer line- both outside the house and below the basement floor. We only realized there was a problem when a huge sinkhole opened under our front stoop. We were mystified as to where all the dirt went. Scott identified the likely problem immediately- the dirt was being carried away in the ruptured sewer line. From Scott identifying the problem to Jed and Adrian doing great work overcoming a number of complications in our old house to Bob managing the whole ordeal, we are extremely satisfied with all of their work. I will add that along the way they patiently answered all my questions in a welcoming way.
May 2025
We have had Bernard Plumbing out for two separate jobs now, and both experiences were excellent from start to finish. Jed performed both jobs and we couldn't be more pleased with his work.
The first time, we needed a gas line terminated, and Jed handled it quickly and professionally. He clearly explained what he was doing and made certain everything was safely capped and tested before leaving. The second job was replacing our laundry washer box and valves, which was a bit more involved. Jed was just as efficient, neat, precise, and respectful of our home throughout the process.
What really stood out was his attention to detail... read full review
We had our water heater installed. They responded within an hour and a half after we made the initial call! The very next morning,(which is today, the 18th of Nov)they arrived at 8am to deliver, and install the new water heater!!! They did a great job, and very friendly, and personable!!! By 10:30 ,we had hot water....Thank you so much for EVERYTHING... read full review
We had a compromised sewer line- both outside the house and below the basement floor. We only realized there was a problem when a huge sinkhole opened under our front stoop. We were mystified as to where all the dirt went. Scott identified the likely problem immediately- the dirt was being carried away in the ruptured sewer line. From Scott identifying the problem to Jed and Adrian doing great work overcoming a number of complications in our old house to Bob managing the whole ordeal, we are extremely satisfied with all of their work. I will add that along the way they patiently answered all my questions in a welcoming way.
We have had Bernard Plumbing out for two separate jobs now, and both experiences were excellent from start to finish. Jed performed both jobs and we couldn't be more pleased with his work.
The first time, we needed a gas line terminated, and Jed handled it quickly and professionally. He clearly explained what he was doing and made certain everything was safely capped and tested before leaving. The second job was replacing our laundry washer box and valves, which was a bit more involved. Jed was just as efficient, neat, precise, and respectful of our home throughout the process.
What really stood out was his attention to detail... read full review