Superheat & Cooling Inc. provides quality care and stands out on all levels. Customers appreciate the company's honest advice, great deals, and amazing customer service. Technicians are kind, sympathetic, respectful, and to the point, showing true customer care by fixing issues promptly, even traveling back for parts to avoid weekend noise. The company handles installations, from A/C and furnaces to boilers, with work described as a thing of beauty that works flawlessly. They help customers get away from daily wood boiler loading. The team answers questions over the phone and is so helpful in getting heat running again. They care about their customers, covering parts under warranty and sending technicians back Monday morning with needed parts. The establishment is absolutely wonderful on all levels, and the plumbing work is admired daily. Don’t hesitate to call Superheat for quality care.
I had my A/C installed with this company in 2022 and they took great care of us. Jump forward to now, I just signed up with their maintenance program and Adam even got me some estimates on other things I wanted done around the house that I asked for and he gave me his honest advice and a great deal. And on top of all that, his customer service is amazing. Super respectful and kind, but honest and to the point.
Our heat went out early Friday morning. Super Heat sent their technician Dustin out that morning. They had to order a new motherboard so no heat all weekend. Monday morning Dustin was back with the part and now we have heat again! Super Heat cares about their customers. We love Super Heat!
We came home on a Saturday to a noise sounding like an airplane was in our basement. It was our furnace… we had heat but the noise was significant.
We called Superheat and they came over. They were kind and sympathetic. He didn’t know if he had the part so he had to travel back to Markesan. He came back with the part and fixed our issue. He really could have waited until Monday but wanted us not to hear the noise! So absolutely wonderful and showing true customer care!
Plus, they somehow got our part covered under warranty!
Such a stand out establishment on all levels! Thank you . If you want quality care.. go here
19 South Bridge Street, Markesan, WI 53946
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