Greg's Rite-Now Rooter

Nov 2025

I normally don’t write reviews but I just wanted to share the amazing non-service I got.
Greg walked me through some checks first regarding my issue just to make sure that I really needed him to come out. He was informative and patient as he explained what to look for. While I didn’t need his service this time, I know that if I do in the future, he will be the one I call.

Nov 2023

I cannot speak for the 1 star reviews but my experience with Greg was fantastic. My plumber told me I needed to call Roto-rooter to fix an issue in our basement pipes. I googled Madison roto-rooter, saw Greg's Rite-Now was close and I called. He said he could come out right away and he did just that. He was friendly, informative and fixed the issue within a short time frame. We had a good conversation and he left! I would definitely use him again and recommend him. He is also locally owned and grew up on the east side of Madison and knows the homes well.Service: Plumbing pipe repair

May 2021

Called Greg to come out to a property we had just bought and he seemed to unclog the basement floor drain. It was a little pricey ($130 for which he only accepts cash or a check— which he inexplicably does not tell you when you set up the service) but he said it would be good for a year. Two months later, it started backing up again... turns out he didn’t go far enough back. When we called him to come back out, check to see what might be going on, and fix it, he said he couldn’t come back out. ... super disappointed as I had used him before at other properties and he had been great. Will not use again.Service: Drain unblocking