About THOMSON HEATING AND COOLING LLC
Thomson Heating & Cooling LLC is highly regarded for its exceptional service and commitment to the community. Customers appreciate their willingness to accommodate urgent issues, often responding promptly even after hours. They are known for not demanding payment upfront, focusing instead on ensuring warranty coverage, which reflects their customer-first approach. The company's expertise in HVAC systems is evident from the initial consultation to installation, with team members providing thorough guidance on equipment options and utility programs. Their professionalism and friendliness, particularly from the team members, make customers feel comfortable, even during home visits. Reviews consistently highlight their quality work, problem-solving skills, and dedication to helping clients, making Thomson Heating & Cooling a trusted choice for HVAC needs in the area.
This company is one of the good ones! We have used them a number of times and of course it’s always an emergency (or it feels like one anyways) and they have been accommodating, honest and helpful! Will use them again and always recommend them to others confidently.
Amazing people!! I made the mistake of calling another company first that quoted me 1200$ to replace multiple parts in my boiler. Thomson sent out there guy and he ended up fixing all the issues without having to buy any new parts!!! This company is just honest and hard working which is really hard to find now days. Extremely thankful to have found them.
These folks are great - They always make time to squeeze you in when you have an issue, even if it's after normal hours. Our heat went out on Christmas night and they came out on the 26th which is the same day I had called.
Further, they didn't demand payment up front and instead said they'd just send the bill once they confirm any warranty coverage. Very nice to see local folks taking care of the community first rather than only being concerned with money.
I highly recommend them to anyone in the area!