Outstanding Service from Alex Tracy at SERVPRO
I cannot say enough wonderful things about Alex Tracy, Project Manager with SERVPRO. When my elderly mother’s condominium in Fontana experienced sudden and severe sewage damage, I was especially concerned because I live out of state and couldn’t be there to manage the situation myself.
Alex immediately took control of the situation and handled everything quickly and efficiently. From the very beginning, he kept me informed every step of the way and made sure I understood what was happening and what needed to be done. His communication was exceptional—responsive, clear, thorough, and reassuring.
Knowing that Alex… read full review
About SERVPRO of Lake Geneva
SERVPRO of Lake Geneva is a trusted restoration company offering 24/7 service to handle fire, water, and storm damage for both homes and commercial properties. Their team includes highly trained and certified professionals who use industry-leading tools to manage disasters of any size, from floods to fires. Customers value their quick response times, professionalism, and clear communication. Whether dealing with a flooded home caused by a faulty washing machine or cleaning up fire damage, SERVPRO is dedicated to providing quality service. They also offer deep cleaning of carpets and odor removal. As a locally owned business, they understand the needs of the Wisconsin community and aim to save customers money while giving peace of mind during emergencies. The team, including Seth, Pablo, Reyes, Ethan, Megan, Sam, and Ana, is known for going above and beyond, working hard, and paying close attention to detail. Their friendly and helpful approach, even with unusual requests like drying out a water-soaked hot tub cover styrofoam, shows their dedication to customer satisfaction. Customers recommend SERVPRO of Lake Geneva for reliable, professional disaster cleanup that truly lives up to its promises.
Reviews
Alex,
Just wanted to drop a quick note and tell you how great your staff has been. From the moment they arrived, they were extremely respectful, courteous, and careful with our belongings. They are a true representation of your organization and the quality service that you provide. You have a great team and we are so happy that we chose Servpro.
Thank you,
Bill S
Lake Geneva
Conner and Frank did an amazing job demoing a bathroom and some plaster walls in our house! They were very respectful, surprisingly quiet, extremely careful and cleaned up afterwards. This was hard work and they did a Great job! We’ll be using Servpro again soon, as we move through our projects.
In addition , Eric the estimator was also nice and very informative as well!
Photos

Hours
Good to know
- on-site services
- accepts credit cards
Location
120 East Sheridan Springs Road, Lake Geneva, WI 53147
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